Windows 10: Can't update to 1909 [HRESULT 0x800704B8]

I work in an enterprise business. Currently we are transitioning hundreds of PCs from the server AD to Azure AD utilizing Windows Autopilot and Intune MDM, which requires Windows 10 v1909 or newer. Many devices are still running versions between 1607 and 1903, and it would seem all of them are failing to update to a newer version, presumably with the same error, "Cannot apply the security template for the new OS. Error: 0x800704B8"Any assistance would be tremendously appreciated.Setup Logs

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User.000 issue after updating to 1909

I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

I followed the multiple suggestions from Brink and others:

• Rebooted at least 6 times
• Enabled hidden Administrator
• Booted into Safe Mode
• Changed ProfileImagePath
• Tried to rename c:\users\User but couldn't because a file was still in use
• Copied all data from c:\users\User.000 into c:\users\User
• Rebooted and had temporary profile
• Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
• Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
• Removed each update that was installed individually and rebooted after each update removal - profile state never changed
• After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
• Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

Any suggestions are greatly appreciated!

 

HRESULT: 0x80073715 Error

Hi #Lisang#,

Thank you for writing to Microsoft Community Forums.

I understand that it can get difficult if the update are not working as expected. However, we can go ahead and try few steps to see if we can resolve this issue.

1. Are you aware of any major updates that were installed recently?
2. May I know the current build and the version that you are working with?

Uninstall Microsoft Visual C++ Runtime Library.

1. Open control panel by typing
   Control in the search bar located on the taskbar and pressing Enter.
   
2. Select Programs & features in the applets and click on
   View installed updates from the left pane.
   
3. Make a right click on the items Microsoft Visual C++ and choose Uninstall.
   
4. Pick Yes from the pop up saying “Are you sure you want to uninstall this update”.
   
5. Restart your system and install update.
   

Note: After restating the PC, I suggest you to install the latest Visual C++ Update.

I also suggest you to refer this article
FIX: "HRESULT: 0x80073715" error when you install an application by using an .msi file if the file is merged with merge modules for the Visual C++ 2005 runtime library, and check with the Microsoft Voice/Chat support team
as you are looking for a hotfix for the issue.

Please let us know the status once you have tried these steps, and if you need further assistance, we will be here to help you.

Regards,

 

Windows 10 1909 Causes Secondary Hard Drive to not be Recognized

Installing the Windows 10 1909 Update causes my secondary hard drive to not be recognized.

Steps to confirm issue:

• Secondary drive not visible in Windows Explorer
• Secondary drive not visible in device manager
• Secondary drive not visible in disk manager

Steps to replicate issue:

• Installing 1909 update

Steps to resolve issue:

• Uninstall 1909 update

Since updates can only be delayed for so long, an actual fix would be appreciated.