Windows 10: Can't update Windows

Hello,

I've some problems with installing the last update of Windows 10, I can download it but the installation fails.
It's the following update what gives the problem:
Cumulatieve update Windows 10 Version 1511 voor x64-systemen (KB3156421)

Downloading it directly (I found it here - before I registerd) doesn't work either.
The current information in Winver:




Any help would be welcome, since all other updates are installing good.

:)

 

Windows update_1900101 Windows 10

I haven't been able to install Windows 10 due to the following error: C1900101-20017. Any idea what this is and does it mean I'm out of luck?

 

Windows 10 haven't updated to version 1511 --- How to find product key

I haven't run the ISO disk as of yet, I want the current product key in hand, on a post it note, prior to doing that, not interested in MS bullS**T about it not being needed. 2 hours online with tech support and they can't cope with the question of how
can the current product key be accessed in windows 10.

I've never owned a Apple product, but I can never see buying or having another MS product in my household after this.

NOT THE ONLY ONE

 

I get the exact same issue *Sad

 

Let's hope someone got a solution.

 

^▬^░║

 

You're not alone; John Wink (Microsoft) is working the issue.

KB3156421 - Spinning dots after installing the update, computer either hangs or uninstalls the update : Windows10

There doesn't seem to be an immediate answer (one is a transient issue and another requires more research).

 

Hi,

Is there any solution to this issue. I upgraded from 7 to 10 with no problems. Now, when I try to install the update for Version 1511 (KB3156421), I am told the updates couldn't be completed and changes are being undone.

 

Seems as though they might have discovered one issue that causes this.

Let's see who might have teh faulty profile condition where two account point to the same ProfilePathImage

Launch Command Prompt (Admin)

reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList" /s > %TEMP%\profList.txt

exit

Attach the profList.txt file in your temp folder to a new post - thanks.

 

Hi Slartybart,

I opened the Admin command prompt and pasted:

reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList" /s > %TEMP%\profList.txt

and hit enter

I'm not sure anything happened.

Where do I go to find the Profile List?

Thanks

 

Launch File Explorer and paste the following into the address bar

%TEMP%





The file should be there
%TEMP% is an environment variable that points to your Temp folder
example C:\Users\Dad\AppData\Local\Temp

 

Hey Slartybart,

Ok, please see the attached profList.txt

I think you may be on to something. This is an old work computer. I tried to uninstall ESET after the subscription ran out, but I couldn't due to admin permissions. So, I had to make some admin changes on the computer and then, that's when this problem seemed to start.

Thanks!

 

Your profile list looks good. The issue John Wink, et al are chasing does not apply to your machine.
There is another scenario they are looking at, but no solultion is offered yet.

Could you describe the changes you made trying to solve the ESET issue.
What AV application are you using now?

Many AV vendors offer a stand alone uninstaller, ESET offeres this:
How do I manually uninstall my Windows ESET product?ESET Knowledgebase


Read through it, ask questions.

 

Hi,

I am using Defender now.

I wasn't able to uninstall ESET via the regular add/remove programs option in Control Panel. I did download and use their uninstall tool.

As far as user changes go, I just remember trying to make some profile changes even though I was supposed to already be an admin. I recall trying to remove admin privileges from another user. Sorry I can't be more specific as it was about a month ago.

Thanks!

 

Ok, thanks. I understand not remembering changes from yesterday *Wink

I guess it's a wait and see what MS comes up with next.

Other members might offer suggestions that I didn't know about or think of ... it will get fixed one way or another.

Hang tight