Windows 10: Can't Upgrade to 1511

Thanks for the thread on this. So I tried the command prompt and the only option I have is UEFI firmaware settings or turn off

 

Simrick, this is from the previous thread. I had asked him to post the bcdedit data.

Windows 10 fails to update - Page 11 - Windows 10 Forums

The results:

bcddata.txt says
The boot configuration data store could not be opened.
The requested system device cannot be found.

----------------------------------------------------------------------------------------------------------------------

Does not look good.

If Navy's instructions for bcdedit fixes don't fly, he may need the ISO from whatever version he is on (still don't know that from WINVER), boot it to try a repair boot records.

 

Ryan, are you running the command prompt for Administrator or normal UN-elevated user? Lots of commands will fail if they are not run as Administrator. The top line of your command window (the top border) should look like this:

 

yep Im running the admin prompt, my version is win 10 build 10240.

 

Ryan, did you run these commands from post #7?

bootrec /fixmbr
bootrec /fixboot
bootrec /rebuildbcd
exit

 

under advanced options I only have UEFI firmware settings as an option or turn off. can those be run just from an admin command prompt or only from booting into a command prompt.

 

I believe you need to be booted in safe mode with a command prompt. You can try. The worse that can happen is it won't work!

I think the reason you only have the UEFI option is because it can't find the Recovery partition.

With that in mind, next question.... do you have the 10240 ISO file? And do you have a blank DVD and/or Thumb drive?

 

i made a recovery usb when I initially got this laptop setup so that should be from the 10240 build. I dont have the 10240 iso.

 

TC - I am thinking his System partition is either corrupt or too small (or both). With those partitions he has, that looks to me to be the problem. I am thinking......I have resolved partition problems for others by doing this: (not explicit instructions, just general so Ryantw don't follow this):

Boot to Kyhi's recovery media, use Macrium
Create a verified image of the hard drive completely (a fall back)
Clean install W10 on an unallocated disk (creates proper partitions-doesn't matter which version)
Boot to Kyhi's media again
Open Macrium, drag C partition from the image over to the new C partition on the fresh install.

It's a bit of work, but would clean things up for him. Do you agree his partitions are the problem?

EDIT: This would give him a clean W10 install without any HP bloatware, or other programs that may have come with the machine. It would also wipe his HP recovery partition.

 

He has the HP Recovery thumb he made when he first got the machine. If he boots to that, will there be an option, similar to booting an ISO, to do the recovery of boot records? Not refresh all the way back to factory, just repair the boot records? I think it's right after the keyboard/language screen and accept eula and all that, at bottom left corner.

If not, use media creation tool to put 10240 on that thumb or another blank one, boot from it and fix the boot records.

 

ok I will give it a go and see what happens. thanks

 

Not sure what "give it a go" he's doing.... sounds like booting from the recovery thumb....

 

I don't know - I prefer not to use OEM recovery anything......*Wink

 

You may be right. *Smile
Still, I think his system partition is too small, don't you?

EDIT:
I think this should be 350-450MB, no?

 

I never could find the disk management screen so I don't know.