Windows 10: Can't upgrade to Windows 10 1909 due to bad I2C HID driver 0xC1900101 0x30018

When I try to upgrade my laptop from Windows 10 Pro 1809 to Windows 10 Pro 1909, the upgrade blue-screens about halfway through installation and is rolled back. The error codes indicate that the upgrade is failing due to a driver error: 0xC1900101 0x30018


I've run SetupDiag and it produces this output:


Error: Found a device installation failure during device install phase.
Device Installation failure detected!
Device Description: I2C HID Device
HardwareId: ACPI\PNP0C50
Inf Name: hidi2c.inf
Driver Version: 10.0.18362.1


As far as I can tell that driver is a default Windows driver. I don't see any way to upgrade it. How can I resolve this issue and upgrade to 1909?


Steps I have already tried, and haven't helped:

• Install latest drivers from laptop manufacturer
• Install all available updates and drivers from Windows Updates
• Install latest GPU drivers.
• sfc /scannow no issues detected
• DISM /Online /Cleanup-Image /RestoreHealth no issues detected
• Uninstall I2C HID Device before upgrading
• Clear Windows Updates cache, stop and restart BITS and Updates services.
• Upgrade to 1909 through Windows Updates
• Upgrade to 1909 using Windows 10 Upgrade Assistant
• In-place upgrade using Windows 10 Pro ISO created with Windows 10 Media Creation Tool

There are no peripherals connected to my laptop. I am only using Windows Defender for anti-virus, no other AV software.

:)

 

0xC1900101 - 0x30018 Error Upgrading to Windows 10

Some suggestions from Microsoft for 0x30018....

and...

Microsoft | Resolve Windows 10 upgrade errors : Technical information for IT Pros

 

I2C HID Driver

hi, sorry for the late reply. here's the list

ACPI\PNP0C50

PNP0C50

By the way, I don't know what happen with my notebook but when I turn it on from sleep mode suddenly there's new application installed, ByteFence Anti Malware. I don't know when and how this application installed, but something
miracle happening, the HID Touchscreen reappeared and the HID I2C worked just fine, also the system specification said Full Windows Touch Support with 10 Touch Points.

But I, being afraid of something suspicious like those suddenly installed app, decided to uninstall it, and the HID Touchscreen disappear, the HID I2C had yellow mark again, and the system said no pen or touch input is available.

So I searched for the ByteFence apk and installed it, and yes, those drivers reappeared. But the problem is, the screen didn't respond to my touch. I try to calibrate it but have no effect. Then I try to disable-enable the HID, still didn't work. I try to
update but it said already had the best driver. And when I try to uninstall it, hoping it will came back like any other drivers, it is all gone, and the HID I2C had the yellow mark, again, until now. What should I do now :')

 

Error when upgrading to Windows 10: 0xC1900101 – 0x30018

Hi Peter,

There are multiple factors that we need to consider why you’re getting the error “0xC1900101 - 0x30018” when upgrading to Windows 10 Pro 1703. For us to isolate the issue, we will need to ask you a few questions:

• Have you tried all the troubleshooting steps that were provided on this thread?
  
• Since when have you been experiencing this issue?

Regards.