Windows 10: Can't upgrade Win 11 Home to Pro. Blank windows popup after clicking Buy

Discus and support Can't upgrade Win 11 Home to Pro. Blank windows popup after clicking Buy in Windows 10 Gaming to solve the problem; Trying to upgrade Windows 11 Home to Pro using the Microsoft Store option.Tried with several credit cards but each time it just pops up with a blank... Discussion in 'Windows 10 Gaming' started by BSCSydney, Jun 20, 2025 at 12:42 AM.

  1. BSCSydney Win User

    Can't upgrade Win 11 Home to Pro. Blank windows popup after clicking Buy


    Trying to upgrade Windows 11 Home to Pro using the Microsoft Store option.Tried with several credit cards but each time it just pops up with a blank black window with no error message.Is the Store not working?

    :)
     

  2. How To Upgrade Win 11 Home to Win 11 Pro w/ M365 E3 Subscription

    I recently purchased a new laptop, and it came with Win 11 Home. I wouldn't normally buy a new machine with the Home edition, however, I knew my M365 E3 subscription includes Win 10/11 Pro, so I thought I'd be able to upgrade it. No so, at least not yet.

    My impression was once I register the laptop using my E3 account, I would then have the option to upgrade to Pro, but that doesn't seem to be possible for me. Admittedly, I'm very likely missing something obvious, but I do need help.

    Here's the Trouble (and some add'l notes): I've tried everything I can think of to make this happen and I've read countless Microsoft Docs and community questions, but I continue to hit dead end after dead end.

    Notes

    • Added work account (E3) account in Settings and ensure the laptop is registered in Azure AD.
    • Intune doesn't see the device and when I attempt to sync it with my domain, I receive an error which states, "The sync could not be initiated (0x80190190 Bad Request (400)". I feel like I'm missing a URL in a policy or need to create a policy, but I genuinely don't know.
    • I created a Win 11 Pro install w/ a flash drive. Went through the process to upgrade, but never saw what I expected to see (request to authenticate w/ 365 account).

    Does anyone have step-by-step instructions to:

    1. Ensure I've done all the prerequisite steps in my tenant (registered with domain, managed by Intune if that's necessary, anything else).
    2. Upgrade it from Win 11 Home to Win 11 Pro using my E3 subscription.

    All I want to do is upgrade it to Pro so I can join it to my Azure AD domain. I don't want to buy a Pro license since I'm already paying for it. That's all.

    Please help. Can't upgrade Win 11 Home to Pro. Blank windows popup after clicking Buy :)
     
    Nicholas Houser, Jun 20, 2025 at 12:43 AM
    #2
  3. whc001 Win User

    Can't upgrade Win 11 Home to Pro. Blank windows popup after clicking Buy

    Constant popup window to install and use Teams on Win 11 PRO despite uninstalling Teams, and turning off all notifications, suggestions, tips in Sys Menu

    Hi: Recently purchased a Dell Vostro 3681 with Win 10 Pro, then upgraded to Win 11 Pro. After setting up, I'm constantly getting this 3 slide sequential popup window suggesting I install/use Teams. I uninstalled Teams, turned off (in the System Menu) all app notifications, as well as Microsoft notifications, suggestions and tips (at the bottom of that menu.

    Despite all this, every time I move my mouse to the left, this promo Teams popup window appears. It's driving me to distraction. I followed all the suggestions offered in the support forums about turning off notifications, suggestions and tips. Microsoft chat was unhelpful. Can someone here offer any solutions? Greatly appreciated. Otherwise, I really can't recommend Win 11 Pro with this issue. Thanks.
     
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Can't upgrade Win 11 Home to Pro. Blank windows popup after clicking Buy

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