Windows 10: Can't use Cortana's otebook. "Minors are not allowed to use..."

Dear Microsoft


When I try to use cortonas notebook it will not let me. Every time I click on it, the screen says minors are not allowed to use cortonas notebook. Please help me.


Facts


-My computer is a DELL

-I am younger than 15 and older than 5

-I need help



* Original title: cortona

* Moved from Community Participation Center

:)

 

Is Cortana available for minors?

Original title: Cortana for minors?

Is Cortana avalible for minors?

if not, please let minors use Cortana

 

I wanted to use cortana and it said Oops im sorry minors arent allowed to use cortana.

* Original Title: Cortana age

Okay so i wanted to use cortana yesterday and it said Oops im sorry minors arent allowed to use cortana and im like what???.

Please help me

 

cortana won`t talk to me

Hi Steven,

Thank you for posting in Microsoft Community.

It's unfortunate that you are facing this issue. Let me assist you to resolve the issue.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• Check and verify if Cortana is activated?
• Does Cortana search and gives any output/result on screen?
• Is the Language and region settings set to valid value?
• Check and verify if Cortana available in your region?

Method 1:

I suggest you to try to turn Cortana off and then try turning it on back and check if she talks. Refer to the steps below to turn Off and On Cortana:

• Open Cortana.
• Click the hamburger button in the top left of the window.
• Go to Settings and click on off.
• Follow the same steps to turn it on.
• Check if issue persists.

I would suggest you to refer to the article given below and check if that helps.

Cortana & search

http://windows.microsoft.com/en-us/windows-10/cortana-search

Hope this information helps, let us know the status of the issue