Windows 10: Can't use hybrid transport passkeys on Windows 11 23H2

Discus and support Can't use hybrid transport passkeys on Windows 11 23H2 in Windows 10 Software and Apps to solve the problem; I'm encountering issues with passkeys after updating to Windows 11 23H2 build 22631.4169. My Android phone is unable to sign me in or create new... Discussion in 'Windows 10 Software and Apps' started by Ali Zarei1, Sep 28, 2024.

  1. Can't use hybrid transport passkeys on Windows 11 23H2


    I'm encountering issues with passkeys after updating to Windows 11 23H2 build 22631.4169. My Android phone is unable to sign me in or create new credentials. After scanning a QR code or receiving a notification, I get a message stating "Couldn't connect to your device." Following multiple unsuccessful attempts, Windows gets stuck in a state where clicking "Register" or "Authenticate" on webauthn.io or any website immediately results in a "The operation either timed out or was not allowed" error.This behavior is not limited to my machine. Several colleagues have reported the same error on the

    :)
     
    Ali Zarei1, Sep 28, 2024
    #1
  2. lelieee Win User

    passkeys on windows 11

    hello

    I have a windows 11 pc and I want to create passkeys for google, microsoft and other sites. I read the Microsoft article that says there is an option to save the passkey locally on the pc, but when i go to create the passkey I don t see that option, instead i can only use another pc or a security key.

    Is there any reason why i cant save it on my pc? What can i do to save the passkey locally to my device?

    Thank you for help
     
    lelieee, Sep 28, 2024
    #2
  3. John J.D. Win User
    How to restore missing passkey in Windows 11

    Hi Andreas, I am , a fellow Microsoft user like you.

    I understand your frustration, and I'm here to help. You mentioned you're using Windows 11 24H2, are you using the Insider build or the new Copilot+ PC device?

    This information will help me suggest possible steps without needing to perform a clean installation of Windows 11.

    In the meantime about restoring Passkeys. Unfortunately, there isn’t a way to restore missing passkeys from Settings, and there's no current option to back them up or restore them. You can visit sites like Google or Adobe again, and they should prompt you to create a new passkey if it’s missing from your Windows Settings app.

    Since you can't access the Passkeys section in the Settings app and running SFC and DISM didn’t help, you might consider performing an InPlace Upgrade or Repair Upgrade depending on your current build. Please let me know the answer to my question above so I can guide you further.

    Kind regards,
     
    John J.D., Sep 28, 2024
    #3
  4. Ghot Win User

    Can't use hybrid transport passkeys on Windows 11 23H2

Thema:

Can't use hybrid transport passkeys on Windows 11 23H2

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