Windows 10: can't use my headphones on my laptop

Split from this thread.Why is it I can't use my headphones on my laptop?

:)

 

Unable To Connect Boase Headphones To ASUS Laptop.

Hi Chris,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the model number of the Bose headphone?
   
2. How are you trying to connect the headphones to the laptop?
   
3. What is the model number of your ASUS laptop?
   
4. Are you using a wired or a wireless Bose headphone?
   

I suggest you to follow the steps mentioned in Connecting To A Computer
and try connecting your headphones to the laptop.



If you are still facing issues connecting the headphones to the laptop, I suggest you to elaborate on the issue, so that we can understand the concern and reply to us to help you further.

 

[WTB][EU]   Beginner audiophile headphones

i would also recommend looking at the Audio Technica m50s if this is your first step into audiophile headphones.

most of the cans you listed will also need an amp to push them.

 

Headphone not working when connected to laptop

Hi Maxwell,

Thank you for posting on Microsoft Community.

We understand that your headphone isn’t working when connected to your laptop . We will be glad to help you with this.

To assist you better, do let us know if your speaker works fine when you unplug the headphone.

Sometimes this issue could occur when you don’t set your headphone/speaker to default.

Please follow the steps below to set your headphone as the default device for audio.

1. Right click on the speaker icon on the notification area (right bottom corner of your screen).

2. Click on “playback”

3. Check if the headphone is listed there, if so, right click
on it and choose enable.

4. Highlight the headphone and click on "Set as Default".

Once you are done with the steps, repeat step 1 and select volume mixer. Please make sure that all the volumes are turned up to the highest and check if it works.

If this doesn’t help, we suggest you to
refer to this link for steps on how to update audio drivers.

Do get back to us with the result and we will be glad to help if you need further assistance.