Windows 10: Can't use my microsoft account

Discus and support Can't use my microsoft account in Windows 10 Software and Apps to solve the problem; HiI have a microsoft account that I can't properly use, and it's my main account for years now, any app that asks me for a PIN I can't sign in because... Discussion in 'Windows 10 Software and Apps' started by SpeedyPotato254, Apr 27, 2025 at 6:57 AM.

  1. Can't use my microsoft account


    HiI have a microsoft account that I can't properly use, and it's my main account for years now, any app that asks me for a PIN I can't sign in because I don't have a PIN or don't ever remember setting it up in this account, and there is no possible way to change it either because when I go into Sign-in options it just says This option is currently unavailableAlready tried logging with it on https://account.microsoft.com/ and resetting windows hello there, still asks for PIN in certain apps, my browser password manager also asks for it and no way for me to even know what the PIN is, if it

    :)
     
    SpeedyPotato254, Apr 27, 2025 at 6:57 AM
    #1

  2. Creating or signing in to microsoft account

    Hi Gloria,

    The error code that your are getting when adding an account is usually caused by the following:

    • Your phone has an incorrect date and time set.
    • You do not have a data connection.
    • Your phone is in a "bad state."
    We suggest that you follow the steps on this link to set up your Microsoft
    Account on your device.

    Keep us posted for further assistance.

    Regards.
     
  3. Vesao Win User
    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
  4. Can't use my microsoft account

    Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
Thema:

Can't use my microsoft account

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