Windows 10: Can't use RDP Microsoft Android app. Any way to check and see if RDP i

• Did you follow the steps 2.1 to 2.11 in Remote Desktop tutorial, Part Two to allow remote desktop connections to Windows 10 PC?
• Are both your Android device and Windows 10 PC using the same network? If not, if for instance your Android device is using a mobile connection and the Windows 10 PC your home network you need to set port forwarding on your router as told in the tutorial, Part Eight.
• Are you using Windows Firewall, it allows the remote connection automatically? If not, if you are using a third party firewall consult its documentation for instructions on how to allow remote desktop connection.
• Are you using the default Windows Defender AV protection in Windows 10? If not, if you are using Avira or Avast AV protection they sometimes block the remote desktop connection. Try to disable the AV protection, then the remote desktop connection.

 

Can't find anything relating to remote desktop in the remote tab,Android and PC are on the same network, Firewall has nothing relating to RDP, Using Windows Defender

 

Please take these two screenshots and post here:

System:




Remote settings:




In case you need help in creating a screenshot see this tutorial at our sister site the Seven Forums, the process of creating a screenshot is the same in Windows 10: Screenshot with Paint - Windows 7 Help Forums

And here you find instructions in posting a screenshot at ten forums: Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums

 

My screenshots are above.

 

That is very strange. You have the windows 10 which is only available as Pro, Enterprise and Server versions, all able to be remote hosts, but no remote desktop option.

I will check something first, will be back.

 

Looks like I owe you an apology @Mystere. I did some testing and you are fully right, I only partially (that's my story and I am sticking to it *Wink).

The Windows 10 Technical Preview ISO image is either Pro, Enterprise or Server. No basic edition ISO available. A clean install using any of these ISO images as install source always installs a Pro, Enterprise or Server edition of Windows 10, and the installed Windows 10 can act as a remote desktop host allowing incoming remote connections.

However, if upgraded from Windows 8 basic edition or Windows 7 Home Premium or lesser edition, the installation of Windows "adapts" and only installs the basic edition of Windows 10. This edition can then not act as remote host.

I tested first the full in-place upgrade, keeping everything:




The result is clear, edition as seen in PC settings > System > About:



Compare this to same after a clean install:




Next I tested the "Keep nothing" upgrade, thinking it would be more like a clean install:




The result is the same as in in-place upgrade, the edition is basic, not Pro. Even changing the DWORD fDenyTSConnections value to 0 in registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server which usually can be used to enable incoming remote desktop connections did not help and the conclusion is quite clear: when upgraded from a Windows edition which does not support incoming remote desktop connections, Windows 10 installs the basic edition and cannot be used as remote host.

Only way to allow incoming remote desktop connections in Windows 10 is to perform a clean install.

At the moment performing a test upgrade from Windows 7 Home Premium to Windows 10 Enterprise, I'll be back to tell how it went in a moment.




EDIT:

As expected, upgrading windows 7 Home Premium with a Windows 10 Enterprise ISO, the result is of course an Enterprise edition which can be used as remote host allowing incoming remote desktop connections. The problem is that this upgrade path does not allow keeping installed apps.

 

Yes, that's what I was thinking was the case, but I didn't have time to check it out. I think the reason is because Windows 10 accepts a Windows 8 or 7 key for the upgrade, and uses the same key.

You may be able to do a Windows Anytime Upgrade to your Windows 10 standard/basic using the Pro key that MS gives out on the TP download page, but I haven't tried that.

 

I tried upgrading the Windows 10 basic, too, the key was not accepted. Seems you are stuck with the basic edition if you upgrade from Windows 8 basic edition or Windows 7 Home Premium or lesser.

 

Did you use the Pro key? Or the Enterprise key? I don't think you can do an anytime upgrade to Enterprise.

 

I used the general Win 10 TP key from the Insider, NKJFK-GPHP7-G8C3J-P6JXR-HQRJR.

 

How would I upgrade to the pro version? Just download the iso?

 

Download the ISO, burn it to a DVD or Flash drive and perform a clean install. See the tutorial: Windows 10 Technical Preview - Clean Install - Windows 10 Forums

 

Any way to keep files? If not, what drives should I get for my pavilion dv4 from HP and where?

 

Clean install keeps nothing. All software must be reinstalled after a clean install, all personal data backed up before it.

Short checklist for a clean install:

• Backup your personal files (documents, images, videos, music and so on) to an external drive
• Shut down the PC
• Disconnect all other external devices except mouse, keyboard and main display
• Boot the PC with Windows install media (DVD or Flash drive)
• Perform a clean (custom) install
• When installed, shut down the PC
• Reconnect your external devices
• Boot
• Run Windows Update until there's nothing to update
• After Windows Update is done, check the Device Manager to see which drivers are missing and download them from HP's support site at HP® Support. You can use Windows 8 drivers (mostly). I do not think you need to do this, however; talking about my own experience I have two HP Envy and one HP ProBook laptops, I have not needed to download a single driver for them, Windows 10 has found everything by itself
• Reinstall your software
• Restore your personal files from the backup

This is how I do it, other geeks might give you different instructions. I am not saying this my way is the only correct way to do this, I am simply saying it is a way to perform a clean install without any issues.