Windows 10: Cant verify my identity because of the verification needing two Codes

Discus and support Cant verify my identity because of the verification needing two Codes in AntiVirus, Firewalls and System Security to solve the problem; I've forgotten my Microsoft password and tried to use the the verification method I allowed on the account using my main email and a separate email for... Discussion in 'AntiVirus, Firewalls and System Security' started by KaylaUV, May 30, 2025 at 1:37 PM.

  1. KaylaUV Win User

    Cant verify my identity because of the verification needing two Codes


    I've forgotten my Microsoft password and tried to use the the verification method I allowed on the account using my main email and a separate email for this Issue, however when I get the verification code for one of the emails it forces me to get another Code from the other email which I can't do because it doesn't let me get more than one code a day.It won't let me sign out, I'm forced to use that account to sign into my computer with no way of getting in because it won't let me use two verification codes. Despite forcing me to use two emails.

    :)
     

  2. "Windows need to verify your identity" message nearly daily

    There's no verification code involved.

    • A message appears in the Action Center and says something like "Windows need to verify your identity, click here to continue".
    • I click the link and it opens up my user account in System\Accounts\Your email and accounts.
    • Under where it says "Manage my Microsoft account", there's a new link that says "Verify".
    • I click the Verify link. The cursor spins for about 2 seconds and the Verify link goes away. The end.
     
    Jason Clishe, May 30, 2025 at 1:38 PM
    #2
  3. “We need to verify your identity”,

    I have received this code about a 100 times, either to my phone or my e-mail. It lasts about an hour or two, then I get the “We need to verify your identity” pop-up again.

    Two-step sign in is not activated.

    I also noticed that on the "My devices" page, my desktop PC is shown with detailed info, like motherboard type, Windows 10 Core (10.0.10586.63), etc.

    But my other computer, the laptop, is just listed as "PC". No other information is available, not Windows version, no hardware details, nothing. That laptop is the only one that gets this annoying “We need to verify your identity” despite me having entered
    the code over a hundred times in any available way.

    I am quite certain that the fact that not detailed PC or Windows information is closely related to the “We need to verify your identity” problem.
     
  4. Cant verify my identity because of the verification needing two Codes

    “We need to verify your identity”,

    Hi Marco,

    Thank you for posting in Microsoft Community.

    Sorry for the inconvenience caused to you. I’ll certainly help you with this.

    This issue may occur if you have not verified your email ID. I suggest you to refer the following help article and check if it helps.

    Why do I need to verify my email address?

    This may also occur if you have enabled Two-step verification for your account. Please refer the following article to know more about it.

    About two-step verification

    Hope this helps you. Keep us posted with the status of the issue to assist you further.

    Thank you.
     
    Azaruddin Syed, May 30, 2025 at 1:38 PM
    #4
Thema:

Cant verify my identity because of the verification needing two Codes

Loading...
  1. Cant verify my identity because of the verification needing two Codes - Similar Threads - Cant verify identity

  2. Cant verify my identity because of the verification needing two Codes

    in Windows 10 Gaming
    Cant verify my identity because of the verification needing two Codes: I've forgotten my Microsoft password and tried to use the the verification method I allowed on the account using my main email and a separate email for this Issue, however when I get the verification code for one of the emails it forces me to get another Code from the other...
  3. Cant verify my identity because of the verification needing two Codes

    in Windows 10 Software and Apps
    Cant verify my identity because of the verification needing two Codes: I've forgotten my Microsoft password and tried to use the the verification method I allowed on the account using my main email and a separate email for this Issue, however when I get the verification code for one of the emails it forces me to get another Code from the other...
  4. Cant log in because can not get verifikation codes because two steps verification

    in Windows Hello & Lockscreen
    Cant log in because can not get verifikation codes because two steps verification: Hi,I'm an Apple user, iPhone etc. I buy Microsoft 265 business and started a new microsoft account with two steps verification and log in with authenticatior on iPhone.Problem started after I by a new iPhone and had now security back up on iCloud.So this is what happens when...
  5. Cant log in because can not get verifikation codes because two steps verification

    in Windows 10 Gaming
    Cant log in because can not get verifikation codes because two steps verification: Hi,I'm an Apple user, iPhone etc. I buy Microsoft 265 business and started a new microsoft account with two steps verification and log in with authenticatior on iPhone.Problem started after I by a new iPhone and had now security back up on iCloud.So this is what happens when...
  6. Cant log in because can not get verifikation codes because two steps verification

    in Windows 10 Software and Apps
    Cant log in because can not get verifikation codes because two steps verification: Hi,I'm an Apple user, iPhone etc. I buy Microsoft 265 business and started a new microsoft account with two steps verification and log in with authenticatior on iPhone.Problem started after I by a new iPhone and had now security back up on iCloud.So this is what happens when...
  7. Can't verify my identity, because it sends code to a random email.

    in Windows 10 Software and Apps
    Can't verify my identity, because it sends code to a random email.: I'm trying to log into my Microsoft account, but it want's me to verify my account. But the only option to verify is by sending an email to a random email account I've never seen before. I use gmail to log in with so I have no idea why my gmail isn't one, if not the only...
  8. Can't verify my identity, because it sends code to a random email.

    in AntiVirus, Firewalls and System Security
    Can't verify my identity, because it sends code to a random email.: I'm trying to log into my Microsoft account, but it want's me to verify my account. But the only option to verify is by sending an email to a random email account I've never seen before. I use gmail to log in with so I have no idea why my gmail isn't one, if not the only...
  9. Can't verify my identity, because it sends code to a random email.

    in Windows 10 Gaming
    Can't verify my identity, because it sends code to a random email.: I'm trying to log into my Microsoft account, but it want's me to verify my account. But the only option to verify is by sending an email to a random email account I've never seen before. I use gmail to log in with so I have no idea why my gmail isn't one, if not the only...
  10. Cant verify my identity on microsoft website

    in AntiVirus, Firewalls and System Security
    Cant verify my identity on microsoft website: I have been trying to add an alias email to my account for the past hour. When I click edit account info, it takes me to a log in for the email that already exists. I log in, but then it says i must verify my identity. I get a code sent to the device the email is already on,...