Windows 10: Can't wake the laptop after sleep by pressing mouse or keyboard button.

After updating my windows 10 laptop that i have not update for 2-3 years i'm having a difficulty to wake my laptop back from sleep by pressing mouse and keyboard button which is work perfectly before. New update seemly has tempered some settings in my laptop which is i don't know how to fix that. Since i'm using external monitor i just completely flip off my lappy and just use sleep feature to resume my works using the external monitor so it's kind of hassle for me to flip open back my laptop just to wake my lappy from sleep mode every time!!

:)

 

Using laptop as desktop - can't wake it from sleep with wireless mouse or keyboard.

• I'm having a very difficult time following the narrative in your last five (5) replies.

I've tried to be as clear and concise as possible.

• Have you or have you not installed Avast Free?

I hadn't uninstalled it, only deactivated it; but just now I did uninstall it, then re-booted the laptop, put it to sleep and tried to wake it using the mouse. No luck.

• You just posted: "Just now, I disconnected the mouse, keyboard and monitor; manually put it to sleep using the Start Menu icons (because the lid action is still set to do nothing); closed the lid; and when I opened the lid it woke up."
• So the Notebook PC (laptop) "wakes up" now as long as the external devices (i.e., mouse; keyboard; monitor) are not connected to the ASUS device, is that correct?

Mouse and keyboard connected or disconnected doesn't have any effect on what happens:

- Opening the lid wakes the laptop.

- If the lid is already open and I put the laptop to sleep, pressing the power button wakes up the laptop.

- Lid open or closed, if I put the laptop to sleep and try to wake it using the mouse or keyboard, nothing happens.

 

Keyboard Not Recognized After Wake From Sleep

My Corsair K70 RGB keyboard is not recognized after waking my Windows 10 computer from sleep. The only way to get the keyboard working again is using any of the two options listed below:

1. disconnect and reconnect the keyboard to the two rear USB 2.0 ports
2. shutdown the computer and turn on again (restart did not resolve the issue as it appears there is no power to the keyboard following a restart)

Also, pressing any key on the keyboard does not wake up the computer from sleep. It can only be woken using the mouse or by pressing the power button on the front of the computer. The BIOS is configured to allow USB ports to wake the computer.

This was never any issue before in the past as the keyboard would always be recognized after waking from sleep, and if not using either the mouse or power button to wake from sleep, any keyboard press would wake the computer.

I ran Windows update, ensured that the latest keyboard firmware and Corsair iCue software is installed, reset the power plan settings to default for the Balanced power profile, but the issue remains.

I also checked Device Manager for any USB Root Hub issues, but everything seems fine.

I have not made any changes on my own to the computer, this all just stopped working all of a sudden. Any help would be appreciated.

 

wake from sleep issue in windows 10

Hi,

Thank you for posting your reply. Apologize for the delay in response.

I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

• Right click on Start icon and select Command Prompt (Admin).
• Type the command line below:

Powercfg /devicequery wake_armed

3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

Hope the information is helpful.