Windows 10: Captions on Paint not saving

I'm trying to add captions to some pictures on Paint. It was working perfectly until just a couple of days ago when all of a sudden half of the caption would disappear the moment I hit "save" or "save as".It seems to happen when I have to shrink a picture using the "shrink magnifying glass" at the bottom of the page.

:)

 

Cannot edit images when saved in Fresh paint

Hi Kamila,

As per the information, I understand that when you save an image drawn in Fresh Paint, you are unable to edit the image once saved.

If the above is true, I suggest that you follow the steps below to save the image in a manner that will allow you to edit it.

• To save your painting right click on fresh paint and click on
  Save as. You will get an option to select the location.
• Select the location and save the painting.
• When you reopen fresh paint you will be on the painting you used before closing fresh paint. If you do not get the painting, you may click on image and go to the location and select the image to edit.

For added information on Fresh Paint refer to the FAQ below

Redirecting

Note: Also applies to 10

Hope this helps

Regards

 

Paint 3D and save as video option

Hi,

Thank you for writing to Microsoft Community Forums.

You may try the steps listed below and check if it works:

Run App troubleshooter

• Refer to
  fix problems with apps from Microsoft Store.
  

Reset Paint 3D app:

• Open ‘Settings’ and click on ‘Update and Security’.
  
• Click on ‘Apps’ and choose ‘Apps and features’.
  
• Locate the ‘Paint 3D’ app and click on it.
  
• Select ‘Advanced options’ and choose ‘Reset’.
  
• Wait for the reset to complete.
  
• Close settings, launch ‘Paint 3D’ and try saving now.
  

Hope it helps,

 

Paint

Hi,

We understand that you want to change a specific file format to .jpg using Paint app. To perform that, just follow the simple steps:

• Open the image or the file to Paint app.
• On Paint app, click File.
• Select Save as and choose JPEG picture.

Feel free to update us with the results.