Windows 10: Captures not working

Discus and support Captures not working in Windows 10 Software and Apps to solve the problem; Why is it that when I press Win + Alt + G it usually clips my game perfectly fine, but it now keeps on showing a frozen screen of maybe 30 minutes... Discussion in 'Windows 10 Software and Apps' started by T Fernando, Feb 16, 2025.

  1. Captures not working


    Why is it that when I press Win + Alt + G it usually clips my game perfectly fine, but it now keeps on showing a frozen screen of maybe 30 minutes before and only plays the audio of the real clip? I tested it again and it clipped fine until halfway through the clip it froze. Can you please somehow tell me what is going on because I just lost multiple valuable clips that I can now never get back because of this issue.

    :)
     
    T Fernando, Feb 16, 2025
    #1
  2. Paola Gar Win User

    Screen Capture software

    Hi,

    Upon checking on your concern, we have found a suggestion that may help you take a screenshot of the dropdown menu using the Snipping tool. Please follow the steps below:

    • Launch Snipping tool.
    • Right-click the menu you wish to take a screenshot.
    • Press CTRL + Fn+ Print Scrn.
    • Once you've already taken the print screen of the menu, you may try using the snipping tool and check if it will be able to capture the drop down menu.

    Let us know how it goes.
     
    Paola Gar, Feb 16, 2025
    #2
  3. TPU Capture Feedback

    (W1z, could you please create a forum area within "our software" for either "TPU Capture" or "Other software")

    As you know, I'm very fond of TPU Capture. Great utility. Although a bit hard to find on TPU *Wink Captures not working ;)

    Suggestion for improvement.

    • Log feature
    • To capture and record both filename (if saved locally) and URL (if uploaded to TPU)
    • That log available as a text .log or as an HTML file with URL links
    • This is a local log, so only the user who made the captures has access to this list of links
    Why? It would allow me to have my own private gallery of what I have uploaded, and to be able to track old pictures, and even recycle rather than upload again to obtain a new URL because I forgot the old one.

    The local log solves the security problem of allowing all users to browse the full TPU upload server.

    This concept could be made common with a similar feature in GPUz where you can get a screenshot and link. Create a local log of previous uploads that the user can then track and recycle.
     
    Completely Bonkers, Feb 16, 2025
    #3
  4. Captures not working

    windows 10 snippit capture

    Hi David,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand the inconvenience you are facing in accessing screen captures obtained from snipping tool. We will help you with this issue.

    Do let us know if the issue is confined to any specific capture that you have obtained?

    This issue might have occurred due to corrupted system files. Try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to run SFC scan and check if it helps.

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. If a
    Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected.

    Follow the below steps:

    • Right click on the Start button, click on
      Command Prompt (Admin).
    • Type “sfc /scannow” without the quotes and hit
      Enter.
    • After the scan, restart the computer and check for the issue.

    Step 2: Also, I suggest you to install all the pending updates on Windows 10.


    • Connect to the internet.

    • Press Windows
      key and type updates.

    • Click on Check for updates.

    • Under Windows Updates, click on
      Check for updates.

    • Try to install the updates being shown.

    Hope it helps. Kindly update the status of this issue, we will be happy to help you further.
     
    Deepika Gowda, Feb 16, 2025
    #4
Thema:

Captures not working

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