Windows 10: Carbonite (Case #05140751) trying to back up my files is stating that they can't do that...

Discus and support Carbonite (Case #05140751) trying to back up my files is stating that they can't do that... in Windows 10 Installation and Upgrade to solve the problem; Carbonite Co. (Case # 05140751) states they're having a problem backing up my files. HELP.... Discussion in 'Windows 10 Installation and Upgrade' started by Jerry HollandRK, Jun 14, 2019.

  1. JERRY HOLLANDRK
    Jerry HollandRK Win User

    Carbonite (Case #05140751) trying to back up my files is stating that they can't do that...


    Carbonite Co. (Case # 05140751) states they're having a problem backing up my files. HELP.

    :)
     
    Jerry HollandRK, Jun 14, 2019
    #1
  2. FRANKLINBLACK1
    FranklinBlack1 Win User

    Carbonite doesn't appear on file menu

    I installed Carbonite on Windows 10. When I right-click on a file In Windows Explorer, Carbonite is supposed to appear on the menu to add the file to the backup.
    It does not appear.
     
    FranklinBlack1, Jun 14, 2019
    #2
  3. HALMO
    Halmo Win User
    Carbonite Mirror Image backup failing in Windows 10 Pro


    I have been having problems recently successfully running the mirror image component of my Carbonite backup. I use a Western Digital 1TB external USB 3.0 hard drive for the Mirror Image backup drive. Several tests of this drive show that it has no errors. I've had several discussions with Carbonite tech support and narrowed the issue down to something that might be revealed in the CBS.LOG file. However Carbonite says CBS.LPG does not reveal a Carbonite problem, so they suggested I find some tech support to analyze the file and then get back to them; generally, I have found Carbonite to have excellent tech support for issues they can control. The CBS.LOG file is about 4 GB, too large a file to upload here, so I uploaded a ZIP copy of the file. Can anyone here please review the CBS.zip file that is attached and tell me what it reveals that might related to my Carbonite Mirror Image problem? Many thanks for whatever help I get.
     
    Halmo, Jun 14, 2019
    #3
  4. KEITHBEAVER
    KeithBeaver Win User

    Carbonite (Case #05140751) trying to back up my files is stating that they can't do that...

    carbonite restore

    I purchased a new computer. When I restored my computer from Carbonite, the files will not open. They were created with MS Works 2006. Carbonite told me I need to ask for help from Microsoft.
     
    KeithBeaver, Jun 14, 2019
    #4
Thema:

Carbonite (Case #05140751) trying to back up my files is stating that they can't do that...

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