Windows 10: Card reader not detected

Discus and support Card reader not detected in Windows 10 Drivers and Hardware to solve the problem; I've installed Windows 10 on an HP 2000 laptop after I ran the Windows updates after that, the ActivClient does not detect the USB card reader. I had... Discussion in 'Windows 10 Drivers and Hardware' started by JMR015, May 9, 2020.

  1. JMR015
    JMR015 Win User

    Card reader not detected


    I've installed Windows 10 on an HP 2000 laptop after I ran the Windows updates after that, the ActivClient does not detect the USB card reader. I had reinstalled the ActivClient and reader software a couple of times with no success.

    :)
     
    JMR015, May 9, 2020
    #1
  2. ADRIANNAYAMEEN
    AdriannaYameen Win User

    CAC Card reader not detecting the card

    Hello, I've read several posts with the EXACT same question, but they're not resolved, so I'm starting my own. I'm in the military and use a CAC CARD reader to access websites. After a recent windows update, my computer no longer detects my CAC CARD. The
    card reader is fine, but the card itself isn't detecting. I REPEAT, the card reader is fine. (Also, its NOT an SD card. Its a CAC card. On an other post here, a fix was suggested for an SD card. Its not an SD card).

    The card reader is detected, I've updated and reinstalled the driver multiple times. I've tried rolling it back. The card reader shows on the computer under Device Manager, it shows on other computers too, and the CAC Card works on other computers. It is
    not a problem with the card reader, or the card, it is a problem with some settings in this computer. Internet explorer, google chrome, and firefox all fail to see the CAC Card on this computer. Can you please help fix how my computer will detect the card
    itself?

    The card reader i'm using is called "Stanley Global Technologies" and in Device Manager it shows as Smart Card Reader- "Alcor Micro USB Smart Card Reader".

    Thanks!
     
    AdriannaYameen, May 9, 2020
    #2
  3. VANESSA SOHTUN
    Vanessa Sohtun Win User
    Cannot detect Card Reader

    Hi Micheal,

    Thank you for posting your response.

    I would suggest that you check the list of 2.0 Card Reader for Genesys provided in the link below and let me know if it matches the model number of your card reader.

    Genesys Logic, Inc.

    Hope this helps.
     
    Vanessa Sohtun, May 9, 2020
    #3
  4. ERIC BER
    Eric Ber Win User

    Card reader not detected

    SD Card reader not working.

    Hi,

    There are several reasons why your SD card reader is not working. To assist you better, kindly answer the questions below:

    • Have you made any changes to your computer prior to this issue?
    • What are the other troubleshooting steps have you done so for?
    • Have you tried to use another SD card reader and see if it is getting recognized or detected by your computer?

    Regards.
     
    Eric Ber, May 9, 2020
    #4
Thema:

Card reader not detected

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