Windows 10: Card reader not recognized

Surface won't recognize the vivitar any card reader

:)

 

SD Card reader not working.

Hi,

There are several reasons why your SD card reader is not working. To assist you better, kindly answer the questions below:

• Have you made any changes to your computer prior to this issue?
• What are the other troubleshooting steps have you done so for?
• Have you tried to use another SD card reader and see if it is getting recognized or detected by your computer?

Regards.

 

Windows Security is no longer recognizing my CAC reader (Smart Card reader)

Windows Security seems to have randomly stopped recognizing my CAC reader, this happened early September.

Typically whenever I access a website that needs my CAC (email, DTS, etc), it prompts me to select my name from a list of credentials, which I do. Then a box pops up from Windows Security asking me to select a smart card device, I click the only option
and proceed and that's about it.

Now, though, when windows security prompts me to select a smart card device, there is no option. Instead, it simply says "connect a smart card."

I have tried with three different smart cards, all of which operate on other computers, none on mine. Safely Remove Hardware and Eject Media as well as the Device Manager both recognize the CAC reader when plugged in. I've uninstalled the device from device
manager, reinstalled it and also updated the driver from the product's website.

To me, it seems that the computer is still recognizing the reader and the software is there - but Windows Security is somehow blocking the system from accessing/recognizing/allowing the reader.

Any suggestions?

I'm running Windows 10 and the CAC reader is ActivIdentity's USB Reader v3.0, P/N: ZFG-9820GAC

 

card reader

Hi Sam,

To isolate this concern, have you tried adding the card reader to folder as the source file in Photo app? If no, please add it by following the steps below:

• Open Photo app.
• Go to Settings.
• Click Add a folder under Sources.
• Choose the card reader folder.
• Click Add this folder to Pictures.

Once done, please check if you can now access the card reader photos.

Keep us posted.