Windows 10: Case Number 7067282596 Microsoft Authenticator Restore backup from iCloud

Jayson Cerbas · Feb 12, 2025

I got my iPhone successfully restored from iCloud backup. But when I opened the Microsoft Authenticator and pressed "Begin recovery", I entered my email address and it asked for a code sent to my email, so I entered the code I received on my email, then it asked for the code sent to my mobile number but I did not receive any code on my mobile number. And now it shows "You've requested too many codes today. Please try again tomorrow". How can I restore my Authenticator?

:)

Sunny PA Wong · Feb 12, 2025

How to restore Microsoft Authenticator accounts wiped out by Restoration from iTunes backup to iPhone?

Hello! My name is Mostafa, and I’m an independent advisor and a long-time Microsoft user.

I’m sorry that you are experiencing this issue, and I will try my best to assist you with this so that you find a satisfactory solution.

If you have backed up your Microsoft Authenticator app data to iCloud or Google Drive, you can restore your accounts by following these steps:
1. Install Microsoft Authenticator on your new iPhone.
2. Sign in to your recovery account using the personal Microsoft account you used during the backup process.
3. Your account credentials are recovered to the new device.

If you have not backed up your Microsoft Authenticator app data to iCloud or Google Drive, unfortunately, there may not be a way to recover the data without adding each account again.

Back up and recover account credentials in the Authenticator app
https://support.microsoft.com/en-us/account-bil...

I hope the above steps helped you. In case of additional questions, reach out back to me, and I will be happy to help and try my best to resolve your issue. Thank you.

Best,
Mostafa
----------------------------------------------------------------------------------
Please note: This is a user-to-user community forum. We are users just like you who help others. We are not employees of Microsoft.
Click to expand...

Thanks but my iPhone is restored from previous iTunes backup of it when it contained Microsoft Authenticator App and its accounts. Why is App asking to add accounts after restoration?

Brink · Feb 12, 2025

Microsoft Authenticator Account Backup and Recovery: Coming to iOS

Howdy folks,

Many of you have asked for backup and recovery for the Microsoft Authenticator app. We’ve heard that need, and that’s why I’m happy to announce that we’ve just released a backup and recovery feature for that app. Now, your Microsoft Authenticator app will keep your account credentials, so you won’t get locked out of your accounts when you move to a new device.

We’re launching this feature beginning with iOS first, and we’ve already released a private preview to our iOS beta testers. Over the next few weeks, we’ll roll this out to all iOS users. We’re rolling out to iOS first as building the app using iCloud simplified our development. But later this year, we’ll add this feature to the Android version as well.

Try it out!

If you don’t have the Microsoft Authenticator app yet, get it here. If you want to try this feature before it’s available to the general public, sign up here to become a beta tester.

If you’re already one of our beta testers, you can install the update (version 5.7.0) on your iOS device once it’s available to you.

Turn on Backup

In the Microsoft Authenticator app, go to Settings. Under Backup, turn the toggle to ON for Auto backups and follow the prompts.

Behind the scenes, this is how it works:

We encrypt your backup data with your personal Microsoft account

We then store the encrypted backup with your iCloud account

And that’s it! Your account credentials are now backed up in the cloud and will stay up to date when you add, delete, or edit your accounts.

Recover on a new device

To recover the app on a new device, sign in to the same iCloud account and personal Microsoft account as on your previous device.

After you sign in, the following options will be available:

Your OATH verification codes for your third-party accounts and personal Microsoft accounts

The ability to enable push notifications for your personal, work, or school Microsoft accounts

If you have additional questions, check out our Microsoft Authenticator docs. You can also use the Microsoft Authenticator forum
to offer suggestions, ask questions, and talk with our support team and other fans of account security.

I hope you’ll take some time to check this mew feature out. As always, we would love to receive any feedback or suggestions you have.

Best Regards,

Alex Simons (Twitter: @Alex_A_Simons)

Director of Program Management

Microsoft Identity Division
Click to expand...

Source: Microsoft Authenticator Account Backup and Recovery: Coming soon to an iOS device near you! Enterprise Mobility + Security

Brink · Feb 12, 2025

Microsoft Authenticator Account Backup and Recovery: Coming to iOS

Howdy folks,

Many of you have asked for backup and recovery for the Microsoft Authenticator app. We’ve heard that need, and that’s why I’m happy to announce that we’ve just released a backup and recovery feature for that app. Now, your Microsoft Authenticator app will keep your account credentials, so you won’t get locked out of your accounts when you move to a new device.

We’re launching this feature beginning with iOS first, and we’ve already released a private preview to our iOS beta testers. Over the next few weeks, we’ll roll this out to all iOS users. We’re rolling out to iOS first as building the app using iCloud simplified our development. But later this year, we’ll add this feature to the Android version as well.

Try it out!

If you don’t have the Microsoft Authenticator app yet, get it here. If you want to try this feature before it’s available to the general public, sign up here to become a beta tester.

If you’re already one of our beta testers, you can install the update (version 5.7.0) on your iOS device once it’s available to you.

Turn on Backup

In the Microsoft Authenticator app, go to Settings. Under Backup, turn the toggle to ON for Auto backups and follow the prompts.

Behind the scenes, this is how it works:

We encrypt your backup data with your personal Microsoft account

We then store the encrypted backup with your iCloud account

And that’s it! Your account credentials are now backed up in the cloud and will stay up to date when you add, delete, or edit your accounts.

Recover on a new device

To recover the app on a new device, sign in to the same iCloud account and personal Microsoft account as on your previous device.

After you sign in, the following options will be available:

Your OATH verification codes for your third-party accounts and personal Microsoft accounts

The ability to enable push notifications for your personal, work, or school Microsoft accounts

If you have additional questions, check out our Microsoft Authenticator docs. You can also use the Microsoft Authenticator forum
to offer suggestions, ask questions, and talk with our support team and other fans of account security.

I hope you’ll take some time to check this mew feature out. As always, we would love to receive any feedback or suggestions you have.

Best Regards,

Alex Simons (Twitter: @Alex_A_Simons)

Director of Program Management

Microsoft Identity Division
Click to expand...

Source: Microsoft Authenticator Account Backup and Recovery: Coming soon to an iOS device near you! Enterprise Mobility + Security

Windows 10: Case Number 7067282596 Microsoft Authenticator Restore backup from iCloud

Case Number 7067282596 Microsoft Authenticator Restore backup from iCloud

Case Number 7067282596 Microsoft Authenticator Restore backup from iCloud

Case Number 7067282596 Microsoft Authenticator Restore backup from iCloud

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