Windows 10: Catana will not open message says I am not connected to the internet even though Iam and...

Why’ do I get message error saying I can’t connect Cortanaeith the internet when all my other apppsare connected

:)

 

Only Chrome can connect to the Internet.

To resolve the particular error messages that you're having, we suggest you perform the steps below to disable proxy server:

• Click the Tools button in Internet Explorer, then click Internet Options.
• Go to the Connections tab, then click LAN settings.
• Uncheck the box which says Use a Proxy Server for your LAN, then click
  OK.

You can also follow the steps on this
article that lists all steps that can help you when you're having issues with internet connection.

Let us know if it addressed your concern.

Thank you.

 

Set Broadband Internet Connection Network Configuration

Hi,

Upon analyzing the details you have provided, kindly run the
Network and Internet Troubleshooter
and check if there's any changes. To run the
troubleshooter,
follow these steps:

• 
  On the search bar, type
  Troubleshooting.
  
• 
  Choose
  Network and Internet.
  
• 
  Run the following
  Troubleshooter:
  
  • 
    Internet Connections.
    
  • 
    Network Adapter.
    
  • 
    Incoming Connections.
    

If the issue persists, we suggest that you try to
renew
your
IP address. To do this, follow these steps:

• 
  Open
  Command Prompt
  as
  Administrator.
  
• 
  Type the following command:
  
  • 
    Ipconfig/release
    and hit
    Enter.
    
  • 
    Ipconfig/renew
    and hit
    Enter.
    
  • 
    Exit.
    

Let us know how it goes.

Regards.

 

Unable to open internet explorer

Hi Maria,

The issue occur due to connection problem to your PC. In order for us to assist you, please answer the questions below:

• Were there any error messages?
• What troubleshooting steps have you done so far?

To isolate the issue, we also suggest to check this thread and look for Morris subba answer:

Internet explorer won't open in Windows 10. It contains troubleshooting steps pertaining to the issue.

We look forward to your response.