Windows 10: Cause of BSODs

Discus and support Cause of BSODs in Windows 10 Ask Insider to solve the problem; Hello everyone, last night and today i have encounter 2 BSODs and i really have no idea whats the cause, could someone help me determine the cause and... Discussion in 'Windows 10 Ask Insider' started by /u/Popalor2, Apr 2, 2020.

  1. Cause of BSODs


    Hello everyone, last night and today i have encounter 2 BSODs and i really have no idea whats the cause, could someone help me determine the cause and possible fixes? Thank you in advance



    On Thu 02/04/2020 18:03:28 your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\Minidump\040220-36781-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2380)
    Bugcheck code: 0xA (0x38, 0x2, 0x0, 0xFFFFF80631446241)
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
    This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    On Thu 02/04/2020 18:03:28 your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\MEMORY.DMP
    This was probably caused by the following module: ntkrnlmp.exe (nt!setjmpex+0x81A9)
    Bugcheck code: 0xA (0x38, 0x2, 0x0, 0xFFFFF80631446241)
    Error: IRQL_NOT_LESS_OR_EQUAL
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
    This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    On Wed 01/04/2020 22:46:54 your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\Minidump\040120-28781-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2380)
    Bugcheck code: 0xA (0x39, 0x2, 0x0, 0xFFFFF8035F646241)
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
    This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    submitted by /u/Popalor2
    [link] [comments]

    :)
     
    /u/Popalor2, Apr 2, 2020
    #1
  2. Msap14 Win User

    BSOD Hardware Caused???

    they do weird things like that, which all seem like something else is failing.
    One of the worst things to diagnose, they seem to only quit when they want to.

    Memtest is a good next step, if you rule out RAM and Power Supply make sure you disconnect all unnecessary peripherals and try to start the system with as little hardware as possible, if it works then, you can narrow down the culprit by trial and error.

    the follow was taken from some website:

    It's very difficult to determine if a failure is caused by the CPU because many other components can cause the same symptom when they fail.

    1. System fails to boot
    2. System re-boots intermittently
    3. General Protection Fault
    4. Illegal Operation
    5. Stop Error, or BSoD (Blue Screen OfDeath)

    Actually, CPUs rarely fail, and about the only way to determine if the CPU is causing the failure is to swap it out with a known working CPU of the same type and speed. Since this is difficult, the best bet is to first rule out every other possibility.

    Before suspecting the CPU, rule out all the possibilities listed below.

    1. The Operating System
    2. A peripheral port device
    3. A bad memory module
    4. The hard disk drive
    5. The power supply
    6. The motherboard

    If you have ruled out out all the other possibilities, investigate the items listed below.

    1. Overheating
    2. A short circuit
    3. ESD
     
    Msap14, Apr 2, 2020
    #2
  3. ARC
    Arc Win User
    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  4. hoax32 Win User

    Cause of BSODs

    BSOD Hardware Caused???

    It is not overheating - CPU runs 60*C in games.
    Short Circuit - EXTREAMLY UNLIKELY
     
    hoax32, Apr 2, 2020
    #4
Thema:

Cause of BSODs

Loading...
  1. Cause of BSODs - Similar Threads - Cause BSODs

  2. Is BSOD caused by hardware or software?

    in Windows 10 Gaming
    Is BSOD caused by hardware or software?: here is minidump link over onedriveMinidump https://answers.microsoft.com/en-us/windows/forum/all/is-bsod-caused-by-hardware-or-software/a9295a3b-2315-45e8-8498-781756788bf1
  3. Is BSOD caused by hardware or software?

    in Windows 10 Software and Apps
    Is BSOD caused by hardware or software?: here is minidump link over onedriveMinidump https://answers.microsoft.com/en-us/windows/forum/all/is-bsod-caused-by-hardware-or-software/a9295a3b-2315-45e8-8498-781756788bf1
  4. Is BSOD caused by hardware or software?

    in Windows 10 BSOD Crashes and Debugging
    Is BSOD caused by hardware or software?: here is minidump link over onedriveMinidump https://answers.microsoft.com/en-us/windows/forum/all/is-bsod-caused-by-hardware-or-software/a9295a3b-2315-45e8-8498-781756788bf1
  5. Bsod caused by dead process csrss.exe

    in Windows 10 Gaming
    Bsod caused by dead process csrss.exe: Hello,I, too, am suddenly having random crashes. This machine has been performing rock solid for the past three years, then I did an update on some software, non-OS and it kicked it.Will someone provide some insight on if this is driver or hardware-related? Thank you.Link to...
  6. Bsod caused by dead process csrss.exe

    in Windows 10 Software and Apps
    Bsod caused by dead process csrss.exe: Hello,I, too, am suddenly having random crashes. This machine has been performing rock solid for the past three years, then I did an update on some software, non-OS and it kicked it.Will someone provide some insight on if this is driver or hardware-related? Thank you.Link to...
  7. Fortnite causes SYSTEM_SERVICE_EXCEPTION BSoD

    in Windows 10 Software and Apps
    Fortnite causes SYSTEM_SERVICE_EXCEPTION BSoD: Hello everyone, thanks for reading.A couple of weeks ago I upgraded my PC and everything seemed great until I tried playing Fortnite. Here’s the full rundown of the problem:Motherboard: ASUS Prime B650M-A IICPU: AMD Ryzen 7 9700X AM5RAM: 32 GB 2×16 GB DDR5-5800 MT/sGPU:...
  8. Fortnite causes SYSTEM_SERVICE_EXCEPTION BSoD

    in Windows 10 Gaming
    Fortnite causes SYSTEM_SERVICE_EXCEPTION BSoD: Hello everyone, thanks for reading.A couple of weeks ago I upgraded my PC and everything seemed great until I tried playing Fortnite. Here’s the full rundown of the problem:Motherboard: ASUS Prime B650M-A IICPU: AMD Ryzen 7 9700X AM5RAM: 32 GB 2×16 GB DDR5-5800 MT/sGPU:...
  9. Connecting headphones via Bluetooth causes a BSOD

    in Windows 10 Gaming
    Connecting headphones via Bluetooth causes a BSOD: Laptop: HP ZBook Power 16 inch G11 A Mobile Workstation PCWindows 11 version 24H2 Since September I have been having issues with my Bluetooth driver. A Windows update installed back in September after which my Bluetooth headphones JBL TUNE760NC and any other headphones or...
  10. Connecting headphones via Bluetooth causes a BSOD

    in Windows 10 Software and Apps
    Connecting headphones via Bluetooth causes a BSOD: Laptop: HP ZBook Power 16 inch G11 A Mobile Workstation PCWindows 11 version 24H2 Since September I have been having issues with my Bluetooth driver. A Windows update installed back in September after which my Bluetooth headphones JBL TUNE760NC and any other headphones or...