Windows 10: CCTV help software

Discus and support CCTV help software in Windows 10 Drivers and Hardware to solve the problem; Hi there I have a Hik vision CCTV system but when I have been viewing the software from overnight it has infrared but when the street lights go out the... Discussion in 'Windows 10 Drivers and Hardware' started by LegendDolby1986, Dec 15, 2018.

  1. LEGENDDOLBY1986
    LegendDolby1986 Win User

    CCTV help software


    Hi there I have a Hik vision CCTV system but when I have been viewing the software from overnight it has infrared but when the street lights go out the cameras don't see anything I.E it goes very dark any idea how I fix this?

    :)
     
    LegendDolby1986, Dec 15, 2018
    #1
  2. VANESSA SOHTUN
    Vanessa Sohtun Win User

    Cannot view CCTV footage

    Hi Phillip,

    Thank you for posting in Community.

    As you have mentioned that you are facing the issue specific to viewing your CCTV footage. I would suggest that you contact the manufacturer of the CCTV as we do not provide assistance to any third party software.

    Hope this information helps.
     
    Vanessa Sohtun, Dec 15, 2018
    #2
  3. SHAIRA CAY
    Shaira Cay Win User
    cctv feed

    Hi,

    Since you've already tried using different browsers to access the CCTV system, we suggest that you contact their Support Team as they are the best resource for this.

    Let us know if there are other concerns we can assist you with.
     
    Shaira Cay, Dec 15, 2018
    #3
  4. SUSHMA REDDY
    Sushma Reddy Win User

    CCTV help software

    CCTV Windows 10

    Hi,

    Thank you for posting your query on Microsoft Community.

    I appreciate your interest in Windows 10.We sincerely regret for the inconvenience caused.

    Provide us the following information to assist you further.

    ->Is the issue persist only with CCTV?

    Firstly, I’d suggest you to uninstall the display drivers and re-install the same and check if that fixes the issue.



    Follow the steps to uninstall the Video card drivers.

    a. Press Windows Key + X and then click
    Device Manager.

    b. Expand Display Adapters.

    c. Right on the Display Adapter and select uninstall.

    e. Restart the computer.


    Once completed, restart your computer. Your Display Drivers will automatically install.

    You may also logon to the computer manufacturer website and download the latest CCTV drivers and get it installed.

    Let us know if you need further assistance.

    Thank you.
     
    Sushma Reddy, Dec 15, 2018
    #4
Thema:

CCTV help software

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