Windows 10: CD drive not working

Hi, for some unknown reason my CD drive is not responding at all....

I am running windows 10, previously I have had no problems.

:)

 

CD drive not working

Hi Harold,

It is possible that your CD drive is outdated or has compatibility issues if you happen to install a recent update on your computer. For us to better assist you, we'd like to know the following details:

• What troubleshooting steps have you done so far?
• What were the changes made on your computer prior to the issue?
• What version of Windows 10 are you using? To see which version of Windows 10 is installed on your PC, select the
  Start button and then select Settings. In
  Settings, select System > About.

To help you resolve your concern, we suggest that you follow the steps provided in
Your CD or DVD drive is not recognized by Windows or other programs support article.

Important note:
This article contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before
you modify it. Then, you can restore the registry if a problem occurs.

Let us know how it goes.

 

CD Drive not working

yeah, it is, it goes through the intital formating that takes like an hour, just fine...but the part after the mandatory comp restart where it has all the phrases like The best Windows yet..then after it asks for m cd key..about 1 min later it says i need info from my windows cd and it cant find my cd drive...but the odd part is--i looked in my bios and my cd drive is listed as slave..

 

CD drive error

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

UpperFilters
LowerFilters
UpperFilters.bak
LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

And it likely has something to do with the emulated drive you have listed there.