Windows 10: CD/DVD drives causing issues with new PC

Discus and support CD/DVD drives causing issues with new PC in Windows 10 Drivers and Hardware to solve the problem; Compatibility of software is what I've thought all along. That's why I keep pushing trying different programs. I have two SATA optical drives... Discussion in 'Windows 10 Drivers and Hardware' started by rivre, Jul 14, 2016.

  1. fireberd Win User

    CD/DVD drives causing issues with new PC


    Compatibility of software is what I've thought all along. That's why I keep pushing trying different programs.
    I have two SATA optical drives installed (both CD/DVD burner drives) and have not encountered any problems, reading or burning.

    I've burned discs (both CD-R and DVD+ and- R discs) with Nero, Imgburn, Macrium Reflect (to make bootable rescue disc), Karaoke CD burner and CDBurnXP. I've ripped audio CD's with Audiograbber and with Sony Sound Forge Audio Studio.
     
    fireberd, Jul 18, 2016
    #16
  2. rivre Win User

    I just installed a standalone version of Nero Infotool and it detects one drive - the DVD-RW drive. It even asks to put a disc in to determine drive speeds. But it doesn't "see" the blu-ray drive. Burrrn is just the opposite.

    VSO Inspector sees and lists both drives.
    Kprobe 2 sees and lists both drives
    Opti Drive Control sees both drives. Opti Drive control is written by the author of Nero CD-Speed/Discspeed.

    Imageburn is the only tool that sucessfully erases my RW discs. Nero Discspeed and smartburn either fail or don't allow it.

    Clearly there's something wrong, and it's more than just the software. All of this software used to work together on my old PC. I'm still thinking it's got to be something to do with access rights or SPTI vs ASPI.

    Never did find a solution to this. Everything I posted above is still the same. Am I to assume that Burrrn is incompatible with Windows 10? It sees only my BD-ROM drive - it does not list my Lite-On DVD burner in the list of available drives.
     
    rivre, Jul 18, 2016
    #17
  3. fireberd Win User
    What OS was the old PC? If it was Win 10 was it an upgrade?
     
    fireberd, Jul 19, 2016
    #18
  4. rivre Win User

    CD/DVD drives causing issues with new PC

    Old OS was Windows 7 32-bit.
    New OS is Windows 10 64-bit.
     
    rivre, Jul 19, 2016
    #19
  5. rivre Win User
    I found this on another forum:

    Q:
    There seems to be an issue with Windows 10 and Nero Discspeed. It will only recognize one optical drive. I have 2 in my system, an LG Bluray burner and an older Samsung DVD burner. If I physically disconnect the Sata plug on the LG drive, reboot, restart the program, the Samsung is available in Discspeed. I have tried different versions of Discspeed and the winasi32.dll method with no luck. Any help would be greatly appreciated. Thanks

    A:
    I don't think that Discspeed is Win 10 compatible. It's been roughly 4 years since it was last updated. You could try running it in Win 7 or earlier compatibility mode.

    It seems Nero Discspeed and Nero InfoTool are giving me trouble, along with Burrrn (an old program) and Exact Audio Copy. Smarterase also refuses to erase any disc - it just says disc not supported. Compatibility mode doesn't help with these programs (does it ever?).

    KProbe 2 and Opti Drive Control, along with VSO Inspector and Imageburn, all seem to recognize both drives. Even DVD Shrink sees both drives, and that software is ancient.

    I wish somebody around here could chime in that is familiar with Exact Audio Copy or Discspeed - they might know if it is indeed incompatible or buggy with Windows 10.
     
    rivre, Jul 19, 2016
    #20
  6. fireberd Win User
    As your old OS Was Win 7, it may just be compatibility issues with the software you are using.

    I'm back to what I keep saying. Try/use software that is known to be Win 10 compatible.

    ADDED: My suggestion is to uninstall the ripping and burning software you have installed then restart the PC before installing a compatible Ripping program and Burning program(s) just as a precaution and to avoid any potential conflicts.
     
    fireberd, Jul 19, 2016
    #21
  7. mlloyd1 Win User
    Can I get a membership card - I ran into this problem also.
    *Sad
    No real solution but I do have a "workaround".
    I have a two optical disc desk top that ran windows 7 64-bit for years.
    I used CDex for ripping and burning activities. I could open individual instances of CDex for each optical disc.
    I updated to Windows 10 64-bit a few days ago and found out CDex would only open one optical disc; multiple instances would only open the same optical disc.
    I use the latest CDex (v1.81) that is supposed to be compatible with Windows 10. At least three previous versions back have this same behavior (I tried them)
    SO, I tried an alternate software, Fair Stars CD Ripper, which I've also seen good feedback about.
    Same behavior - even multiple instances can find only one optical disc.
    My workaround is this:
    I use CDex v1.81
    I open two instances.
    In one instance, I open "Settings" and change the setting (doesn't matter if it is selected or not, just change it) for "Use Native NT SCSI".
    Like magic, the selected optical disc changes to the other unit.
    Then I proceed to do whatever activities I planned with the discs.
    Once I close the instances, I have to reuse this same "trick" to use CDex on both optical discs again.
    Painful and disappointing, but workable.
    "My" opinion is this rather STRONGLY suggests Windows 10 has some fault or at least a significant difference to Windows 7.

    FWIW, my optical discs are Plextor PX-B320SA and Asus DRW-24B1ST-i.
    Old, but extremely reliable workhorses.

    Hopefully somebody out there (Microsoft, are YOU listening?) steps in with a REAL solution.
    Makes me wish I was a programmer sometimes instead of a hardware jock.
    *Smile
     
    mlloyd1, Jul 25, 2016
    #22
  8. fireberd Win User

    CD/DVD drives causing issues with new PC

    I use Audiograbber or Sony SoundForge Audio Studio and do not have any issues with ripping from either of my two SATA CD/DVD drives. Same way I do not have problems burning with either Nero, Imgburn or CDBurnerXP, they all "see" all of my drives.
     
    fireberd, Jul 25, 2016
    #23
  9. rivre Win User
    I never did find a solution to this. Am I to assume that Burrrn is incompatible with Windows 10? It sees only my BD-ROM drive - it does not list my Lite-On DVD burner in the list of available drives. I used to like that program but it refuses to see my DVD burner now on Windows 10.

    Nero Infotool detects one drive - the DVD-RW drive. It doesn't "see" my blu-ray drive. Burrrn is just the opposite.

    VSO Inspector sees and lists both drives.
    Kprobe 2 sees and lists both drives
    Opti Drive Control sees both drives.
    Nero Burning Rom sees my DVD burner. It may not list the BD-ROM drive because it's not a burner.
    Imageburn sees my DVD burner. It may not list the BD-ROM drive because it's not a burner.
    Even the ancient DVD decrypter program sees both drives.

    I guess Burrrn is just broken for me?
     
    rivre, Sep 28, 2016
    #24
  10. mlloyd1 Win User
    I sure haven't found any ...
    And, my problem actually got worse ...
    As windows 10 began installing updates, it seems my workaround solution no longer works, so I'm back down to only one optical drive accessible (the plextor) in any application.
    I can see both drives in Windows and Devive Manager says they're fine.
    But whenever I put a disc into the Asus drive, File Explorer opens and the little window that says "Insert a disc" appears.


     
    mlloyd1, Apr 5, 2018
    #25
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CD/DVD drives causing issues with new PC

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