Windows 10: cd/dvd is not showing in my computer after 1809 update in my HP 245G5

Discus and support cd/dvd is not showing in my computer after 1809 update in my HP 245G5 in Windows 10 Drivers and Hardware to solve the problem; cd/dvd drive is not showing in my computer and it is also not showing in device manager... Discussion in 'Windows 10 Drivers and Hardware' started by boby119, Dec 30, 2018.

  1. boby119 Win User

    cd/dvd is not showing in my computer after 1809 update in my HP 245G5


    cd/dvd drive is not showing in my computer and it is also not showing in device manager

    :)
     
    boby119, Dec 30, 2018
    #1
  2. Bree Win User

    Dvd drive not showing


    Is this the HP 15r014tx in your system specs? If so, try the steps in this thread....
    https://h30434.www3.hp.com/t5/Notebo...r/td-p/6186456

    It may be that your DVD drive has a hardware failure (as was suggested in that thread).

    More HP support and diagnosis suggestions here in their Help pages....
    HP PCs - CD/DVD Drive Is Not Detected (Windows 10, 8) | HP® Customer Support
     
  3. IT101 Win User
    IT101, Dec 30, 2018
    #3
  4. cd/dvd is not showing in my computer after 1809 update in my HP 245G5

    DVD CD Player

    Hi Don,

    Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

    I suggest you to follow the below methods and check if it helps.

    Method 1: Follow these steps to run the windows in built troubleshooter:

    • 1. Write Troubleshooting in the search box and hit enter.

      2. Click on Troubleshooting tab.

      3. Click on view all option on the upper left corner.

      4. Select the Hardware and Device options from the list.

      5. Click Next to run the Hardware and Device Troubleshooter.
    Method 2: I suggest you to update the DVD/CD-ROM drivers on your computer and check if it helps. Refer the below steps to update the driver.


    • 1. Press “Windows + X” and select Device manager.

      2. Select DVD/CD-ROM and expand the driver icon.

      3. Right click on the driver icon and click on Update.

      4. Follow the onscreen instructions to update the driver.

      5. Restart the computer and check if the issue is resolved.
    Hope it helps. Get back to us for further queries. We are happy to help!
     
    Joy Kemprai, Dec 30, 2018
    #4
Thema:

cd/dvd is not showing in my computer after 1809 update in my HP 245G5

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