Windows 10: cd/dvd shows in Dev Mgr but not Dic Mgr or Explorer

Hi New to the forum. Have recently taken the step in to the 21st century. Loaded Win 10 Pro 64 on to a cleared desktop. Am still running XPsp3 on my main m/c as it works and I have been very reluctant to upgrade! After a promising start where things seemed to go smoothly and Win10 did it all I have been struggling with 2 basiuc problems. 1 the dvd does not show in explorer or disc management but it does show in device manager. 2 the machine is reluctant to join a wired home network with my existing XP machine. I have trawled the net extensively on both topics and just spent hours looking at threads on these subjects that are dated years ago (eg 2016 on problem 1 above). Windows vers is 21H1 (OS Build 19043.1165). Have tried a number of the solutions offered in the forum but have not solved the problem. Any help greatly appreciated John

:)

 

CD/DVD drive not recognized

First, try inserting a disc in the drive, does it spin up?
Sometimes, it takes media in the device to be recognized, rare for an optical drive though.

A few other suggestions

• Try uninstalling the device in Dev mgr, wait 2 or 3 minutes and if Windows doesn't cycle though hardware changes, right click any device and select Scan for Hardware changes.
  
  
• You might also want to check File and Folder options in File Explorer
  press the blue file menu,
  select Change folder and Serach options
  select the View tab
  is show empty drives selected?
  
  
• It would help members if you could post a screen shot of Dev mgr device properties (post the first 4 tabs)
  If it is an unknown device -post the General tab and the Details.
  On the Details tab, select Hardware IDs from the drop down box
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  

I'm not sure if these suggestions will help. I had a similar issue with a CD drive on a Vista box, turned out to be a hardware issue on the Mobo. The optical drive is really controlled by a few settings (DVD, CD, Writer) and when it doesn't work, it is hard to diagnose.

If the device worked before (recently), it's a Win10 issue, and it might be version specific. There are known issues with AMD graphics drivers, this might extend to the chipset as well - those with Intel boards / CPUs can ignore this part. It's a guess anyway.

If you're comfortable with hardware, you might try removing the optical drive from the box, restarting without it attached, and then shut down, reinstall the optical drive and start up the machine.

Follow instructions in the service manual for your device or on the mfr website.

 

my cd/dvd rom shows on device mgr but when i load cd nothing happens,auto play is actve but nothing happens

shows on device mgr but when i load c d nothing happens,auto play is active but nothing happens,green led light on player keeps running but no activity whether music cd or dvd

Moved from: Windows / Windows 10 / Performance & system failures

 

Toshiba DVD/CD not wking in windows10. Getting 'SMIPlayer is running on another user, please close first'.

Toshiba DVD/CD not wking in windows10, followed suggestions- deleted recovery media center, didn't have disc creator, restart. Device mgr & uninstalled dvd/cd & rest,art. Getting 'SMIPlayer is running on another user, please close first'. Suggestions?
I'm a new learner, but, teachable, step by step is best if you have ideas- thanks!