Windows 10: CD reading problem after Windows 11 upgrade

Hi, After installing win 11 on my laptop, I can no longer read previously burned CDs. When I place a burned CD in my usb attached optical drive, I get prompted with How do you want to use this Disc? for burning purposes Like a USB flash drive? or with a CD/DVD player? I can only choose the USB flash drive option as the other is grayed out. When selecting the USB flash drive format, windows promptly reformats the CD and erases the data on it. Note: These CDs contain regular files and I never finalized the sessions so I could add new files to it. Note: I cannot bypass this question even

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CD/DVD Player Not Reading CD or DVD Disks

Hi Steve,

Thank you for contacting Microsoft Community.

I would suggest you to follow the below methods to fix issue.

Method 1: I suggest you to run the hardware troubleshooter and check the issue status.

1. Press “Windows key + X”.

2. Type “Troubleshooter” in the Search box and hit enter.

3. Select “Hardware and Sound” from the Troubleshooter Window.

4. Select “Hardware and Devices” under Devices option.

5. Follow the On Screen instructions.

Method 2: I suggest you to uninstall and install the network adapter drivers as below and check if it helps.

Step 1: Try updating the DVD\CD-ROM drives from device manager.

• Press Windows key + X and click on
  Device Manager.
• Expand DVD\CD-ROM drives.
• Right click on the driver select Update Driver Software.
• Restart the computer.

Step 2: I suggest you to check and install if there is any latest firmware update for DVD drive from the computer manufacturer.

Also, see:
Your CD or DVD drive is not recognized by Windows or other programs

(Applies to Windows 10 as well).

Disclaimer: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly.

Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, follow
the steps to do the same:

• Press Windows key + R.
• Type regedit in the run box.
• Locate and click the key or subkey that you want to back up.
• Click the File menu, and then click Export.
• In the Save in box, select the location where you want to save the backup copy to, and then type a name for the backup file in the
  File name box.
• Click Save.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Cannot get my CD Drive to read CD's

Since upgrading to Windows 10, my CD Drive will not read my music CD's or DVD's. I have tried every solution listed in these forums. In the This PC part on my computer, the drive is showing as DVD RW Drive (D). It worked before the upgrade and now it doesn't.
I have used all the troubleshooting, registry edits, etc. listed in similar forums but it will not read. I usually use iTunes to burn cds and it will not work with iTunes either. Any help would be greatly appreciated. I have a Dell Inspiron 3520 laptop. Thank
you

 

Problem with TSScorp DVDWBD TS-LB23A CD/Bluray disk drive on Sony Vaio laptop with Windows 10

Hi, Matt.

If your CD and DVD drive cannot be read by your Windows, we suggest checking this
article for more troubleshooting steps to help resolve the issue. As for the
list of updated drivers, we suggest checking it on your device manufacturer's website.

Let us know if you need further help.