Windows 10: CD Rom Driver

My CD doesn't work after installing windows 10

:)

 

CD rom

Hi Eugenia,

There are numerous reasons for your CD ROM not to be recognized by your system like corrupted registry entries, outdated drivers, or hardware issue. To isolate such issue, we'd like to ask a few questions:

• Which build and version of Windows 10 is currently installed on your computer? To check, click the
  Start > Settings > System >
  About.

• Are you getting any error messages?
• Were there any changes made on your computer settings prior to this issue?

You can also follow the steps
here. The article lists all troubleshooting steps suitable for issues in recognizing CD drive.

We look forward to your response.

 

My cd rom can't read my cd's/dvd's

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern, I would recommend you to manually update DVD/CD-ROM driver from the
Device Manager.

Step 1: Please refer to the following Wiki article created by Andre Da Costa on
how to Install and Update drivers in Windows 10.

How to: Install and Update Hardware Drivers in Windows 10

If the issue persists then follow the below method.

Step 2: I suggest you to uninstall the DVD/CD-ROM driver from the Device Manager and check.

Follow the steps to uninstall the driver.

• 
  Right click on Start button and click on Device Manager.
  
• 
  Search for DVD/CD-ROM driver and expand it.
  
• 
  Right click the device, and click Uninstall.
  
• 
  Restart the computer.
  
• 
  Right click your computer name in Device Manager and click
  Scan for hardware changes. Device manager scans your system and automatically reinstalls your device.
  

If the issue still persists then, I would recommend you to download and install the latest DVD/CD-ROM driver in compatibility mode from the manufacturer and check if it works.

Regards.

 

CD/ DVD ROM stopped working with error: driver is migrated on Windows 10

Hi,

Do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the make and model of your devices?
• What is the complete error message/ error code of this issue?
• Have you made any changes to the operating system that might have resulted in this issue?

Try few of the troubleshooting steps below and check if it helps.

Step 1: I suggest you to check if there is any yellow exclamation point on CD/DVD in Device Manager.

• Press Windows + X keys from the keyboard, click on
  Device Manager.
• Expand DVD/CD ROM drives, right click on the driver.
• Click on Properties and check the
  device status.

Step 2: If the drive is being detected in Device Manager try the below to update the drivers:

• 
  Right click on Start button and select
  Device Manager.
  
• 
  Expand DVD/CD ROM drives, right click on the drivers and click on
  Update driver software.
  
• 
  Restart the computer and check if the issue persists.
  

Step 3: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Hope it helps. Reply to the post with an updated status of accessing the CD/ DVD ROM for further assistance.

Thank you.