Windows 10: CD Rom Error ID- 11

Hello, whenever I try to insert a disc I get the error The driver detected a controller error on \Device\CdRom0. event ID 11


Log Name: System
Source: cdrom
Date: 22/10/2018 15:18:32
Event ID: 11
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: MSI
Description:
The driver detected a controller error on \Device\CdRom0.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="cdrom" />
<EventID Qualifiers="49156">11</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-10-22T14:18:32.787737800Z" />
<EventRecordID>43609</EventRecordID>
<Channel>System</Channel>
<Computer>MSI</Computer>
<Security />
</System>
<EventData>
<Data>\Device\CdRom0</Data>
<Binary>0E00800001000000000000000B0004C00101000000000000000000000048070000000000000000002377000000000000FFFFFFFF020000005800008402020000FE200612080100000000000014000000000000000000000050C1B26E81C5FFFF000000000000000010202F6E81C5FFFF0000000000000000000000000000000000000000000000000000000000000000700004000000000A00009C26099000000000000000000000</Binary>
</EventData>
</Event>


Here is my system info.


https://file.io/W7Ov4G

:)

 

X58 and IDE CD-ROM drives.

I have noticed on the EVGA X58 board that there is no IDE in the normal placement for a CD-ROM drive. So does the CD-ROM drive have to be SATA?

I see there is an IDE port below the mobo power connector, but isn't that only for the old school HDD's? (can that take CD-ROM's to?). In the manual it only mentions connecting IDE HDD's, but no mention of CD-ROM drives.

 

CD rom

Hi Eugenia,

There are numerous reasons for your CD ROM not to be recognized by your system like corrupted registry entries, outdated drivers, or hardware issue. To isolate such issue, we'd like to ask a few questions:

• Which build and version of Windows 10 is currently installed on your computer? To check, click the
  Start > Settings > System >
  About.

• Are you getting any error messages?
• Were there any changes made on your computer settings prior to this issue?

You can also follow the steps
here. The article lists all troubleshooting steps suitable for issues in recognizing CD drive.

We look forward to your response.

 

CD drive error

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

UpperFilters
LowerFilters
UpperFilters.bak
LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

And it likely has something to do with the emulated drive you have listed there.