Windows 10: CD ROM in Device Manager, but not in Windows Explorer. Windows 10 Home

I am using a Toshiba Satellite running Windows 10 Home which was upgraded from Windows 7 a couple of years ago. I do very little on this PC as my desktop is my main device. I rarely use the CD ROM drive on this laptop and probably haven't tried since upgrading to Windows 10. I tried to use the CD ROM today and discovered it did not work. It is not in Windows Explorer. It is in the Device Manager. From the Device Manager I deleted the unit and the controller and restarted the system. After the restart, the controller and CD ROM were back in the Device Manger, but it still is not in Windows Explorer. I have the option set to display unused drives.


Bob

:)

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

Windows 7 Professional keeps dropping the DVD/CD drive

Working with a fresh install (2nd attempt) of Windows 7 Professional on new hardware. The motherboard is a Gigabyte EP45-UD3P. Running 4G of RAM and an Intel Q9400 Quad Core CPU. The DVD/CD optical drive is a Pioneer DVR-218L.

Here's the problem - after two fresh installs, Windows 7 drops the DVD/CD drive and I get the following error in Device Manager (The device cannot start {code 10}). After the install, the drive works for a period of time, then stops working and I get the error code.

The driver appears to be a standard Windows driver (CD-ROM driver).

I've tried uninstalling the drive and re-installing it in Device Manager but it does not work - I continue to get the device error.

I've also swapped out the DVD/CD drive to insure it's not a bad unit. Same problem with both drives.

What do you suggest for next steps?? Could it be an issue with the motherboard?? A driver problem?

I visited the Pioneer web site - could not find any help or additional Windows 7 drivers.

What now??

 

DVD/CD-ROM not in Device Manager


Hello everyone! I have googled this all over the place and there are all sorts of issues with DVD / CD-ROM players no longer being recognized but I haven't come across the same problem I'm having.

I upgraded to Windows 10 64bit from Windows 7 64bit. One day while I was transferring data from my SSD boot drive to my HDD storage drive everything locked up, I got an error message (that I didn't save) and all of a sudden my HDD was no longer visible in My Computer. I ran into all sorts of issues following this and believed that something had corrupted during the data transfer so I opted to disconnect my HDD and do a fresh install of windows with a format on my SSD.

Everything was working well until one day the same thing happened with my DVD/CR-ROM drive, it just disappeared from My Computer. I went to install / check for updated drivers in Device Manager and I believe I clicked uninstall by mistake.

Now when I look at Device Manager there is not even a DVD/CD-ROM option (menu spot for it).

I have included screenshots to show the problem:




Above: So here you can see My Computer, there is my SSD Boot drive but the DVD / CD-ROM is not there




Above: The DVD / CD-ROM drive does not show up in Disk Management, I've tried rescanning drives, refresh, nothing. (As an aside, what are those unnamed disks???)




Above: Device Manger, there is not even an option to view DVD / CD-ROM drives.




Above: Device Manager - Show Hidden Devices - still no luck.




Above: Regedit - A fix I saw was to check this registry for UpperFilters and LowerFilters both of which were not there so I didn't touch anything here.

So far I have done the following troubleshooting:

Turned off the PC and unplugged the CD/DVD drive from the Sata Port. Restarted the PC and loaded windows. Shut off the PC again and re-connected the CD/DVD drive.

When I started the PC back up I entered BIOS and the drive shows up under Sata Port 2 like it should:
ASUS DVD RAM GH75N

There is power to the drive, it opens and closes and if I put a disk in it spins up.

So this leads me to believe the drive is ok and the cable / port are good as it's being recognized.

I think my biggest concern is not being able to see a menu in Device Manager for DVD/CD-ROM drives. I'm not sure how it got removed or how to get it back.

I'm going to try and contact ASUS to see if they have specific drivers for this drive meant for Windows 10.

If anyone has some tips on what I can do that would be great! Thanks for reading this far *Smile