Windows 10: CDs

I have a dell 65XXI forgetlaptop Gotwindows10 several weeks ago Do not look at or listen to CDs often… cannot now see or hear any CD

Device manager shows a dvd someting drive that says it is working properly I do not know if that is the same as an optical disk drive

Began to run dell diagnostics and got msg it could not find my device tag I think it said Any help? If windows 10 is the problem- I cannout use my scanner with it anymore, why did I have to get it I feel held prisonor when I had a perfectly good working system!

:)

 

RIP CDs

Hi,

We suggest that you perform these steps and check if the issue persists:

• Press "Windows" + "E" button on the keyboard.
• Go to "View > Navigation pane" and select "Show libraries".
• Now in the navigation pane, right-click on the "Music" library under "Libraries" and select "Delete".
• Now right-click on the "Libraries" and select "Restore default libraries".
• Now try to rip.

We also suggest that you refer to this link. Burn and rip CDs.

Regards.

 

How to burn a document to a cd in windows 10

Hi Elaine,

To assist you better, answer the below questions

• Are you facing any difficulties to burn a document to a cd?
• Are you using any third party tool to burn a document to a cd?

I suggest you to follow below steps to burn cd and check if it helps.

• Insert CD/DVD.
• Open the CD/DVD drive in File explorer
  icon from the taskbar, copy and paste the required document to the
  CD/DVD drive.
• Click on Burn a Disc.
• Follow on the on screen instruction.

Hope the information was helpful. If you need further assistance, we will be glad to assist you.

 

how to copy files from the CD to the Computer drive

Hi Hankriegler,

I would suggest you to follow the steps below:

• 
  Press Windows key + X.
  
• 
  Click file explorer from the list.
  
• 
  Select the CD/DVD drive and hit Enter.
  
• 
  Select the files you want to copy from the CD/DVD, then select the drive where you want to paste or save.
  

I hope the information is helpful.

Thank you.