Windows 10: Cellular in Windows 11 with Ethernet, constantly disconnecting and reconnecting

So, the organization I work for has a few hundred Getac tablets still on Windows 10 and we are looking to upgrade them to 11 yet we are having this long-standing issue with the cellular connection constantly connecting and disconnecting. The current setup has a SIM card installed in the tablet, and we also have WIFI hotspots wired over ethernet that are used to connect Axon cameras to the tablet. There is no SIM in the hotspots thus we have to manually set an IP in Windows to leave the Gateway field blank so that Windows doesn't try to force Ethernet as the default connection. This worked f

:)

 

Ethernet keeps disconnecting and reconnecting

Hi.

My ethernet connection keeps disconnecting and reconnecting and i can't get a stable connection.

 

Windows 11 ethernet keeps disconnecting.

My ethernet keeps disconnecting randomly, especially after heavy usage on Windows 11 Pro. It usually stays disconnected until restart.

My components:

• MSI B550 Tomahawk
  
• Ryzen 7 3700x
  
• GTX 1080 TI
  
• DA850 Gold Silverstone – power supply
  
• Patriot Viper 4 Series DDR4 32GB (2x 16GB) 3200MT (PV432G320C6K)
  
• P5 M.2 SSD
  

What have I tried:

• Changed ethernet cable to new one. – I have tried both ethernet ports on MOBO
  
• Reset modem settings and restart modem.
  
• Almost all software tweaks that I have found online – multiple settings (reset network….etc.).
  
• Upgrade network drivers
  
• Completely fresh reinstall Windows 11
  
• Change power supply and SSD drive.
  
• Update BIOS to the latest version.
  

I'm currently considering that the problem might be related to Windows 11 itself, given that my other computer that runs on Windows 10 doesn't encounter the same issues. It could also be an issue with the modem itself or a possible hardware malfunction. Interestingly, when I utilize an external WiFi dongle, the WiFi connection seems to work flawlessly. I'm open to suggestions for potential solutions or fixes.

 

Constantly disconnecting with ethernet cable

Hello,

Thank you for keeping us posted on the status of the issue.

I suggest you to check if rolling back the Ethernet driver helps to resolve the issue. Follow the below steps.

• First of all, Press Windows logo + R from keyboard. It will open
  RUN.
• Now type devmgmt.msc and press Enter to open Device Manager.
• You will see all the device list of your PC. Expand Network Adapters

Rollback driver

Double click on your Ethernet driver in Device Manager. Then Click on
Driver tab and select Rollback.

Important: If your drive is performing well and there is no error, Rollback driver button will be grayed out as an option.

If it still does not help, I suggest you to reinstall the drivers for the Ethernet driver and check if it helps to resolve the issue.

Note: Once you uninstall the drivers the Ethernet adapter device will be disabled and you won’t be able to connect to internet. So it is advisable to keep all the installer files as a back up in your hard drive.

Write to us with the results for further assistance.

Thank You.