Windows 10: Certain games causing disconnect sounds and other problems.

While playing certain games i will hear a windows disconnect noise and lose audio, normally I will then hear a reconnect noise and start hearing audio again but it continues to happen. With my latest wireless headset it would not reconnect and had to restart pc. I disabled the windows disconnect/connect noise to not have to deal with it but audio completely quitting and not fixing I cannot ignore. Running Windows 10 64 bit, Ryzen 5500, Nvidia 3070.Only 3 games that I have found so far have this problem, I have swapped headsets to multiple different brands/models, I have tried swapping usb cab

:)

 

connect/disconnect sounds

Thank you for the information.

If the connect/disconnect sounds is only happening when playing an specific game, It might be a game app or a driver issue. we suggest that you try to uninstall and reinstall the game and check if the problem persists. Check the steps provided below:

• Open the Start menu.
• Click Settings.
• Click System on the Settings menu.
• Select Apps & features from the left pane. ...
• Select an app you wish to uninstall.
• Click the Uninstall button that appears.

Make sure also that your device software drivers are updated.

Post back with the result.

 

connect/disconnect sounds

Hi,

The issue with connect/disconnect sounds could be due to the following:

• USB hub problem.
• Loose mouse, keyboard, monitor or USB connector
• Outdated software drivers
• Sound settings

We would like to know more information:

• Have you done any changes on your computer prior to the issue?
• Have you checked if your devices are plugged/connected properly to your computer?
• Is the issue happening when playing an specific game only?
• What troubleshooting steps have you done so far?

We will wait for your response.

 

Sound problem

Hi,

We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

• Type and select Troubleshooting on the Search bar/Cortana.
• Click Hardware and Sound.
• Select Playing Audio under Sound.
• Follow the steps that will be provided.

If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

Looking forward to your response.