Windows 10: Certain Keys in Keyboard not working non-physical issue

My w, 2, Esc, and f2 keys stopped working a few days ago in my ASUS Tuf FX505DD running latest windows 11. Leading up to when it stopped functioning at all, there was a period of about a few days where the keys were working sparingly. Sometimes it works, then a few seconds later it doesn't then goes back to working.Things that I have tried :- Restarting laptop multiple times- Uninstalled all keyboard drivers then reinstalling- System Restore to before it stopped working if i remember correctly- Searching for updates with win11 and also in Asus store for new drivers. Latest driver and upda

:)

 

Certain keys on the keyboard are not working properly.

Hi Russell,

Thank you for posting your question in the Microsoft Community.

I understand that certain keys on the keyboard are not working properly on the pc. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  Did you make any changes to the pc prior to this issue?
  
• 
  Have you installed all pending updates on the pc?
  
• 
  Have you performed a full pc virus scan on the system recently?
  

Suggest you to launch the on-screen keyboard to check if the issue persists.

Follow these steps to launch the On-screen keyboard:

• 
  Press “Windows key + R” to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Also suggest you to install any pending Windows updates on the pc to check if that helps.
Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Further, you may also boot the computer in a clean boot state and check if the issue persists. When you start Microsoft Windows, typically there are several programs that start automatically and run in the background that may interfere with the system.
These programs may include antivirus and system utility programs. When you perform a clean startup procedure, you prevent these programs from starting automatically.

How to troubleshoot a problem by performing a clean boot in Windows: (Applies to Windows 10)
How to perform a clean boot in Windows - Microsoft Support

Note: After you have finished troubleshooting, follow the steps under “How to reset the computer to start as usual after troubleshooting with clean boot” in the article to boot to normal startup.

Keep us informed to help you further.

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.

 

Certain keys not working on keyboard(Windows 10)

I'm having a keyboard issue.

- Ok so I have an Acer Aspire V5-471G laptop. N its currently running windows 10 and I downloaded the anniversary update in september(not sure, don't remember exactly).
- But after the second week of October(i think) certain keys on my keyboard have just stopped working for no reason at all.
- Specifically the letters:- W, E, R, Y and the TAB key and recently I noticed the Windows Key is also not working.
- They do not work at all and nothing happens when I press these keys.

- As far I know the rest of the keys are working fine coz I did an online keyboard test(or maybe some key I dont use aren't working n I missed it)
- I don't know if the keys have stopped working bcoz of downloading the anniversary update or something else.
- I have tried removing the keys and cleaning under them with a soft-haired paintbrush coz I thought maybe there was dust under them that was obstructing the working of the keys but that dint change anything n keys were still not working after cleaning under them..

- Also 2 days after I found this problem, I did a system restore to a restore point that I had created about 5-7 days ago(in the restore point I created, everything including the keys was working fine thats y I decided to use the system restore). But that dint work either, the sys restore rolledback some updates but that was all; the keys were still not working..
- And so afterwords I decided to look for answers on the net but I dint find anything helpful. I did read somewhere that there could be a keyboard driver issue and so I checked Device Manager and tried updating the keyboard drivers but it said that the drivers are already updated.
- And also I read somewhere on the net that if your keyboard is not working you should try using the on-screen keyboard and check if the keys that are not working on the physical keyboard are working on the onscreen keyboard, & if the non working keys are also not working on the OSK then it might be an issue or something like that..
- so I tried using the OSK but all the keys are working fine on that n so now I don't know what's the problem on the physical keyboard...

- As of now I'm using the OSK for typing the letters that don't work but I want a proper solution for this...
Plz give me some answers for this...
-
And if you need any more information of my laptop or have any questions please let me know...
[N if your wondering how I typed this then i'm using my work computer ]

- Thanks to anyone who replies...