Windows 10: Certain keys not working seems to be a computer issue.

When I went to turn my computer on to day which runs Windows 11. I was greeted with none of my number pad keys working and only a select few of my top bar numbers working. 1,2,3,5,6 Additionally M,L,O,**** not work. I have a Razer mouse that has hot keys on the side and they also will not work, with the exception of 1,2,3,5,6. Any help would be great as this is incredibly frustrating, thanks.

:)

 

Certain keys on the keyboard are not working properly.

Hi Russell,

Thank you for posting your question in the Microsoft Community.

I understand that certain keys on the keyboard are not working properly on the pc. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  Did you make any changes to the pc prior to this issue?
  
• 
  Have you installed all pending updates on the pc?
  
• 
  Have you performed a full pc virus scan on the system recently?
  

Suggest you to launch the on-screen keyboard to check if the issue persists.

Follow these steps to launch the On-screen keyboard:

• 
  Press “Windows key + R” to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Also suggest you to install any pending Windows updates on the pc to check if that helps.
Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Further, you may also boot the computer in a clean boot state and check if the issue persists. When you start Microsoft Windows, typically there are several programs that start automatically and run in the background that may interfere with the system.
These programs may include antivirus and system utility programs. When you perform a clean startup procedure, you prevent these programs from starting automatically.

How to troubleshoot a problem by performing a clean boot in Windows: (Applies to Windows 10)
http://support.microsoft.com/kb/929135

Note: After you have finished troubleshooting, follow the steps under “How to reset the computer to start as usual after troubleshooting with clean boot” in the article to boot to normal startup.

Keep us informed to help you further.

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.

 

keys not working

Hi,

There are several possible reasons why certain keys on your keyboard are not working properly. Outdated drivers, hardware issues, incorrect registry keys, or incorrect input language settings are only a few of these reasons. We need to ask you the following
questions so we can help you with your concern:

• When did this issue started to happen?
• Does this issue only started when you upgraded your computer from Windows 8 to Windows 10? Was it working properly on Windows 8?
• Have you already updated your devices and drivers?
• Have you tried to connect this keyboard on another computer?
• What other troubleshooting steps have you done so far?

In the meantime, you can also try to do the following steps and check if this one would help resolve the issue:

• Go to Settings.
• Click on Time & language.
• Click on English (United Kingdom) Note: If English (United Kingdom) is not there, then add it using Add a language button.
• Click on Option and check what keyboard is selected under keyboard options.

We will be waiting for your response.