Windows 10: Challenge phrase can’t sign.in option

My Microsoft Surface Pro user name vanquanlong can’t login forgot my pin

:)

 

Challenge phrase requested on every boot up

Hello,

Just to verify, can you tell us the build version of your Windows operating system? In the mean time, what we can suggest is to disable the log-in screen and re-enable it again. To do this, follow these steps:

• Press Windows key + R to launch the
  Run command.
• Type netplwiz and press Enter.
• On the User Accounts window, select your username and uncheck Users must enter a user name and password to use this computer.
  
• Click Apply.
• Type your Password twice and click OK.
• Restart your PC and redo the steps in reverse to enable the sign in with password again.
• Restart your PC again and see if the challenge phrase would still occur.

Let us know the outcome.

 

Do not have a Challenge phrase

Hi my daughter logs on to her laptop using a pin but her friend input the wrong pin several times and now we need a Challenge phrase. I set her laptop up and never entered a challenge phrase and I didnt have create an administrator logon. I have restarted
laptop several times but It keeps asking for a challenge phrase. Please help

 

windows 10 laptop locked with challenge phrase

My laptop returned after repairs, locked with challenge phrase. keyboard of laptop is nit able to type the challenge phrase.

Resetted my password today through my mobile phone but the resetted password also not accepted. please help.