Windows 10: Change age of "child" back to adult

My email account which has existed for literally decades recently spontaneously changed to have its age birth date be that of a 4-year old i.e., child, and as a result I am now locked out of my ability to do certain things due to the family/parental controls. I would like to remove the account from any "Family" services and change the age back to my actual adult age, so that I can use the account normally again.At the suggestion of various MS help folks that I communicated with, I have tried adding a new dummy account to the same "family", but doing so did not expose any options for c

:)

 

How to change child account to adult

Hi Brookelynn,

Your Xbox Live account age will be based from the Date of Birth that you entered when you created your Xbox Live profile online. Once the account reaches the age of 18 years old, it will automatically change to adult.

If you accidentally set up an incorrect Date of Birth on the account, you have to wait for the account to become an adult or create a new account with the correct Date of Birth. However, if your account shows the correct Date of Birth and the system recognizes
it as child account, you can promote the child account to adult by adding a payment instrument and a billing information to your Microsoft Account. You can go to this

link and follow the steps to add a payment instrument to your account.

You may find the instructions to this question by following the links below:

• Change the birthdate on your Microsoft account.
• Age verification for parental consent.

Keep us updated with the results after performing the suggested solutions above.

 

Changing a child account to adult

Hi Thomas,

For child accounts, in some regions, if the birthdate on a Microsoft account says that it belongs to a child, there are different steps to take in to verify that the user account is no longer a child. Regions such as the United States of America and the
Republic of Korea, and other regions regulate what children can do online.

The user account that needs to be changed to an adult account needs to submit proof of age. For more information about age verification, you can check out this
Microsoft article.

Let me know if you need further assiatnce with age verification.

 

Changing a child's age

Hi Jeff,

Creating a child account allows you to block adult websites or specify which sites you want your kids to see. You can also set screen time limits to make sure they're not spending too much time in the virtual world. To change the age of a child account, kindly
click this
link and follow the steps provided.

Get back to us if you need further assistance.