Windows 10: Change DOB on account

Discus and support Change DOB on account in Windows 10 Gaming to solve the problem; for some unknown reason recently the DOB on my account has changed and now puts me at 13 years old, this is causing issues accessing my emails... Discussion in 'Windows 10 Gaming' started by Melissa Watson, Jan 13, 2023.

  1. MELISSA WATSON
    Melissa Watson Win User

    Change DOB on account


    for some unknown reason recently the DOB on my account has changed and now puts me at 13 years old, this is causing issues accessing my emails

    :)
     
    Melissa Watson, Jan 13, 2023
    #1
  2. SIMON RPICKERING
    Simon RPickering Win User

    Can't change Microsoft Account DOB using neither method recommended my Microsoft

    I want to correct my wife's DOB from 2015 on her Microsoft Account to prevent any restrictions for her using her laptop applications.

    I have followed the instructions of:

    How to change a birth date on a Microsoft account - Microsoft Support

    The first method doesn't work because it thinks she is a child so I have to resort to the second method of adding her to my account as a family member.

    However, on the family account list, it states her account as an adult. It won't let me modify the dob.

    Questions:

    1 - How can I correct her DOB if I can't do it through her account or through my family account.

    2 - Why does on the 'your family' list on my account say she is an adult when her dob is currently set to 2015.

    Thank you... Change DOB on account :)
     
    Simon RPickering, Jan 13, 2023
    #2
  3. HYS3QM
    Hys3qm Win User
    Changing child's DOB but no option to do so

    Hi,

    I'm trying to change my son's DOB on Microsoft. All Microsoft instructions say to log in to my adult account, select him in Family and select 'Manage My child's profile info' and then choose 'Edit this
    child's personal info'

    Seems straightforward but I don't get offered the 'Edit this child's personal info' option on the 'Manage my child's profile info page'.

    All it has is a statement saying some countries have different steps to regulate what children can do online.

    And I can't change the DOB from my son's account via the 'personal info' section.

    Any suggestions welcome as I've spent hours looking into this!

    Thanks
     
    Hys3qm, Jan 13, 2023
    #3
  4. AARON SHAH
    Aaron Shah Win User

    Change DOB on account

    I can't change my DOB on my Microsoft Account

    HI there,

    I've put in the wrong DOB on my "adult" Microsoft account and the DOB is the DOB of a child and so I now can't change it. I've tried doing it through my wife's account as we're part of the same "family" but as I'm registered as an adult it's not letting
    her update my DOB either.

    Can anyone help?

    Thanks!
     
    Aaron Shah, Jan 13, 2023
    #4
Thema:

Change DOB on account

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