Windows 10: Change my account back as a parent

Hi,I've been using Hotmail for 20+ years, but suddenly my account became a child account when I was trying to help my daughter with login in Roblox. Now it keeps asking me to have a parent's consent when logging in, and it says my account will be closed in a few weeks if I still don't have it. I tried to log in as a parent but it keeps looping me back to the parent consent page.I checked my profile birthday is now 2019, but I cannot change it.I checked my family page, and I'm the only family member as the organizer, and I don't have any additional members listed.How can I change my account bac

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How do i change the DOB (date of birth/birthdate) for a child account through the parent account? How do you do Option 3?

Hi,

If the birth date on a Microsoft account says that it belongs to a child, there are different steps to take in regions such as the United States of America and the Republic of Korea, and other regions that regulate what children can do online. Here is what
to do when you are a parent trying to change your child's birth date:

• Using the parent's Microsoft account, sign in to your
  Family page on the Microsoft account website.
• Select Manage my child's profile info.
• For the child’s account that you want to change, select Edit this child's personal info and then follow the instructions.

For additional help, you may find the instructions to this question by following the links below:

• Change the birthdate on your Microsoft account
• Age verification for parental consent

Regards.

 

Parental Settings

Hi
Anngelique,

To better assist you with your concern, please follow troubleshooting steps on how to remove parental controls below:

• Go to the Control Panel from the Windows Start menu.
• Click User Accounts.
• Click Parental Controls.
• Click on your account photo.
• Choose Parental control off.

The steps provided works only if the user account has full access to the PC.

Let us know if you have other concerns.

 

I can't use certain features on Forza Horizon 3 due to parental control.

Hi,

If you're using a child account, there are certain limitations imposed on your Xbox account. This could be the reasons as to why you can't access certain features on the game. To resolve this issue, you need to manage the privacy and online safety settings
of your child account by using the parent account associated to it. To give you an idea, only the parent account is eligible to manage the privacy and online safety settings of the child account. To get started, kindly perform the following steps:

• Sign in the parent account on this link.
• Select the Child account.
• Make the changes that you need on the privacy and online safety settings.

Let us know with the result after performing the suggested solution above.