Windows 10: Changed motherboard and CPU and now windows is deactivated?

I had heard of this issue before, but now it's happened to me. I've tried contacting microsoft about it, but every time I call the support number, I'm on hold for 30+ minutes and then I get the "Would you like us to call you back when someone is available" automated line. I never get a call back and the line ends after that message. Does anyone know how to fix the issue? Outside of going to the windows activation settings and clicking through those options (I tried countless times and it still doesn't work). I also would refer to not have to buy a new product key since, ya know, I already bought this one.

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:)

 

CPU change will deactivate Windows 10?

Hi to all,

next months I'll upgrade to 10 from 7 Pro RETAIL.

And I'll update the CPU 2/3 times in a couple of year (only CPU, motherboard will be the same).

Changing only the CPU, will deactivate 10? And coming from a retail, can I reactivate without issue?

Thank you very much.

 

Windows 10 Pro's license completely glitched out after changing motherboard and CPU

We appreciate your reply. For us to know more about the issue, kindly answer the following questions:

• Did you manage to deactivate Windows 10 Pro first before replacing your motherboard?
• Do you still have the written copy of your product key?
• Are you using the same hard disk where your Windows 10 Pro product key has been activated? If not, where is this hard disk?
• Did you replace your hard disk along with your motherboard and CPU?
• What is the edition of Windows activated on your computer? To know, press Windows + S. Type About, and click it.

Meanwhile, we recommend that you deactivate and uninstall your Windows 10 Pro license from your old motherboard and reinstall it back on your machine using the steps below:

Step 1: Check your your Windows 10 Pro product key using Windows Powershell or Command prompt. Follow the steps below and note down your product key:

• Press Windows key + X.
• Click Command Prompt (admin).
• Enter the following command: wmic path SoftwareLicensingService get OA3xOriginalProductKey
  and press Enter:
• The product key will be revealed, copy the product key.

Step 2: Deactivate and uninstall the Windows 10 Pro Product Key from the old motherboard since it has your license. Follow the steps below:

• To know the Activation ID of your Windows installation. Open a command prompt using the Windows search box and type in
  slmgr.vbs /dlv and press Enter. This will display the detailed license information for the installed operating system.
• A window will open up and will give you details about your Windows licensing and activation status. Look for
  Activation ID and note it down.
• On the same command prompt window, type in slmgr /upk <your Activation ID> and press
  Enter. This uninstalls the product key of the current Windows edition. After a restart, the system will be in an Unlicensed state unless a new product key is installed.

Step 3: Activate your Windows 10 Pro to your machine after uninstalling it due to a hardware change, follow the steps below:

• Open a command prompt using the Windows search box and type in
  slmgr /ipk <Windows Product Key> and press Enter.
• If the key is valid and applicable, the key is installed. If a key is already installed, it is silently replaced. If the key is invalid, an error is returned.
• Open your Control Panel you will see Windows is activated message.

Let us know if you need further assistance.

 

Activate Windows 10 after motherboard change

Hi,

Thanks for the reply.

I built the PC myself and it is\was a retail Windows 8 Pro license upgraded to 10.

The guide listed that I should be able to transfer the license, and following the steps given when selecting "I recently changed hardware" in the activation process it does not list my previous device to select from.

My Microsoft account is logged in on both my old and new motherboard, and my old motherboard is unable to boot at all to deactivate or retrieve any keys.

If my license is indeed available for transfer, how can I proceed from here?

Thanks.