Windows 10: Changed my Motherboard, now it can't activate my Windows Account

Hi, I've recently done a hardware upgrade and now it can't activate my previous Windows account. When I've followed the Troubleshoot guide it can't find my previous version of Windows either, it's showing I've never had it - I've had Windows on this PC since 2010/2011 and have previously upgraded to new versions of Windows with no issues. I gave my number to be called about a month ago but haven't heard back

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Can't activate windows 10 after changing motherboard

Hello,

I can't activate my windows 10 license after changing my motherboard.

The license I have is a Windows 7 Pro license, that got changed into a Windows 10 license, when the upgrade was free.

Steps I took previous to the motherboard change:

- I linked my Microsoft account with my device, so that my license is registered under my account (it showed up with my mail in the accounts section)

Now, with the new motherboard built in, I can't activate Windows 10 anymore.

I tried the support steps listed by the Microsoft helper (Activation -> Click Troubleshoot), but that did not work.

In the Activitation settings I get the error code: 0xC004F213

Does anybody know a solution for this, as I haven't found one so far.

 

Activate Windows 10 after motherboard change

Hi,

Thanks for the reply.

I built the PC myself and it is\was a retail Windows 8 Pro license upgraded to 10.

The guide listed that I should be able to transfer the license, and following the steps given when selecting "I recently changed hardware" in the activation process it does not list my previous device to select from.

My Microsoft account is logged in on both my old and new motherboard, and my old motherboard is unable to boot at all to deactivate or retrieve any keys.

If my license is indeed available for transfer, how can I proceed from here?

Thanks.

 

Microsoft account says I have a registered Windows 10 device but will not activate after motherboard swap

Hello! I just got a new motherboard and processor and I have attempted the following steps to reactivate my Windows but it will not reactivate. What can I do next?

• Attempted to activate via Activation screen in settings (no options to activate)
  
• Ran troubleshooter from Activation screen and the troubleshooter failed with code 0xc004f213
  
• Attempted to recover key from OS via VBS script (returned key was all BBBBB-BBBB...)
  
• Confirmed machine is listed under my microsoft account, where the key listed there is "default string".
  
• Ran through an additional online troubleshooter from Microsoft for this problem and it suggested i submit a ticket.
  

I'm not surprised that I've run into a licensing problem, as I upgraded in-place when Windows 10 conversions were free from Microsoft, from a very old version of Windows 7 which I acquired legitimately via university. I do not have access to the original Windows 7 key, nor did I receive a key for Windows 10 from the 7-to-10 conversion. That does not change the fact that the version of Windows was activated and verified before the motherboard change and the machine is still listed on my microsoft account.