Windows 10: Changing password on child's account

I have Windows 10 and we lost the password for my child. She has never sent or received an email and the phone number we originally linked to the account has been disconnected. We have no way to retrieve a password with one of the options provided. We cannot complete the form that asks for passwords used in the past or email addresses that have received messages from us. Accessing the Control Panel > Family & Other People does not work. The child's account is listed but IT IS PASSWORD PROTECTED. As the Parent and Administrator, I should be able to change the password from my account. Please show me the easy fix I am missing. Or, improve your product. How can we change the password?

:)

 

Forgot Child's Password

Hi Jason,

It's possible that you'll be able to change the password through your own administrator account. Just to confirm, is your daughter's account a Microsoft account, or a local user account?

If it's a local account, remove or change the password from the Control Panel. Sign in using your administrator account, then follow these steps:

• Click Start.
• Type Control Panel and press Enter.
• Click User Accounts.
• Click Manage another account.
• If the User Account Control window pops up, click Yes.
• Choose the local account that you want.
• Click Change the password.
• Leave the password fields empty if you want to remove the password. Otherwise, enter the new password that you want to use, as wells as a hint and click
  Change password.

If it's a Microsoft family account, follow these steps to remove your child's account:

• Log in using your adult account
  here.
• On the right side of your child's account, click Remove.
• Click Remove again.

After removing the account, you can set up your child's account again. Make sure that you have the correct password when you sign in.

Let us know if you're able to change or remove the password of your child's account after following these steps.

 

Child Account Password

Hello Michael,

The method of changing the password for a child account is similar to that of the other accounts. I would suggest you to refer to this
link to reset your child's account.

Should you have any other concerns, don't hesitate to post back.

 

How to reset child account password in family safety on win. 10 ?

Hello Earl,



If you are logged in using an Administrator Account and you have set up the child accounts using the same account, then you should be able to change their passwords.



You can follow these steps:

• Press Windows key + X and select Control Panel.
• Click on Family Safety and select the child account.
• On the left navigation pane, select Change Password.
• Follow the prompted instructions and check if the password is changed.

Let us know how it goes.