Windows 10: Changing/Removing login PIN

There are times I want to change or remove my password and those options as well as the 'I forgot my password' option are grey, making them unavailable and unable for me to click them and on top of the 'I forgot my password' option it says this "Something went wrong. Try again later." and then I'm thinking: "Try again? What am I supposed to do? Wait? But no matter how many times i leave it be or 'wait' it's like that message was glued there. What else should I do to fix this?" the only way I can change my password is at the lock screen by clicking the 'I forgot my password' option but at times

:)

 

Pin Login not available and can't change or remove my pin

Hi Saschavan,

To help you disable your PIN login, kindly follow the steps below:

• Go to this location: Settings/Accounts/Sign-in options
• Check the PIN options and click the I forget my PIN available to click?
  
• Enter your password, it will prompt you to enter a new PIN.
• Click Cancel and your PIN should be disable upon reboot.

Let us know the result to help you further.

 

Unable to login using The login PIN

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to change the pin and check fi it helps.

• In the login page next to “PIN password option”.
• You will find “Other sign in options”, click on it will prompt you for regular password.
• Enter regular password and login to the computer.
• I suggest you to click on the Start Menu
  and select settings.
• Now select Accounts.
• Next select the tab Sign-in option.
• Under the “PIN tab” click on “ADD” option.
• It will prompt you for current pin password and new password, please provide
  new password then apply the changes, restart
  the computer and check if it works.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Pin Login not available and can't change or remove my pin

Hi Thank you for the suggestions.

But as shown in my other reply that option for remove or change was not available.

But during further following the article I wanted to add a new account to reset the password from the other account.

Before I could use the other account to reset I also notice I could change my account from Microsoft account to local account.

After I change to local account and setup a new password for the local account, I need to wait for logout and login again. Still no PIN login option available.

I go to option "Add Pin" (still no option to change or remove pin). After I click on it I enter my local password and nothing happen after I click next. No changes were visible.

I continue to setup a new Admin user. During this change I also change on Microsoft Account to administrator.

After I logout and want to login the first time with the new added account I notice that the old account with the pin issue have the login option available again. I try my old Pin and it works again.

So now I can use the PIN again.

I change then the account from local to Microsoft account and pin option still available.

So my guess is that either changing the account from Microsoft to local and click on add pin reset the setting.

OR the change of the Microsoft account to administrator or both together.

Currently my issue are resolved.

Thanks for the help.