Windows 10: Changing security access to delete NGC file

Hello, I am having trouble with my PIN where it says "something went wrong and your pin isn't available". I saw previous threads to delete the previous PIN in NGC folder, however, I can't access the NGC folder because it says "you do not have permission to view this object's security properties even as an administrative user". So I searched another thread that says I can change this via cmd, but the way that I'm doing it now doesn't seem to be working either. I have also restarted my laptop in safe mode via msconfig, but I still can't access the NGC folder. Any other tips?

:)

 

File history on USB security user access

Hi,

To isolate this concern, we suggest that you follow the steps below:

• Open File History folder.
• Select all the files that you don't want to be accessed.
• Right-click on the highlighted files and choose Properties.
  
• Go to Security tab.
• Click on Advanced.
• Select all the user account that you don't want to have access on your File History folder.
• Click on Disable inheritance.
• Lastly, click on OK.

Let us know how it goes.

 

Windows Hello Pin won't allow setup - Tried Ngc folder contents deletion

At some point I stopped being able to log in with my PIN or fingerprint reader. Since logging on with my password and trying to reset the PIN I have not been able to use Windows Hello.

Trying to add a new PIN leads to the eventual message of "Something went wrong. We weren't able to set up your pin..."

Following instructions from various help forums I have deleted the contents of the Ngc folder and have also tried resetting the Access Control Lists on the Ngc folder. Neither of these things have worked.

Does anyone have any further suggestions?

 

Unable to log in with a PIN

Step #1: Delete the Ngc folder.

I was able to reset my PIN by deleting the contents of the Ngc directory. However, the provided directions were missing a step. This caused me much confusion until I discovered what was going on.

The issue is that for whatever reason it's impossible to recursively apply the ownership settings to the subdirectories under Ngc. So, the following step should be inserted between steps 7 and 8:

• Open the Ngc folder and perform steps 3-7 on each subfolder.

Upon modifying the instructions thus, I was successful.