Windows 10: Chat support

It seems that it has become next to impossible to chat with a live Microsoft agent. Whatever channel/ road I choose, nothing leads me to what was in the past, chat to a live agent. What remains is online support in the form of articles and telephone support. Articles do often NOT capture the specific problem a user has and help with it, telephone support alson is not able to solve a complicated problem. With live chat, the agent could access your computer and analyze and fix things. But it seems, that option is now off the table?Any input to this is greatly appreciated.Thanks, Danker

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New LaTeX Support in Bing Chat

Source: Bing Preview Release Notes: LaTeX Support in Bing Chat | Bing Search Blog

 

Bing Chat - How to Delete

Hello I followed instructions in attachment Bing Chat 1 and tried the last two steps. It took me to attachment Bing Chat 2. However, Bing Chat was not listed. Do you suppose it’s not listed for my Windows 10 version? I use Google Chrome and Microsoft Edge Jerry

 

Contacting Chat Support

Technical Level : Basic

Summary

There are some issues – account and billing related - that can only be fixed by contacting the official support channels. This article will explain the easiest way to contact chat support.

Details

Community support can fix most problems except for those that are related to the account itself. For instance, you are having trouble making a payment with the card, there is not much the community could do. It is possible that the card is not accepted.
Or the payment is stuck in limbo and no amount of adding and removing will fix the problem. Such problems are dealt with by chat support.

Even if a particular problem does not come under the purview of chat support, they do act as a starting point. If they are unable to solve the problem, they usually will manage to set you off in the right direction.

Note - There is a dedicated support department for customers with disabilities. This department also handles queries related to accessibility features on the phone by users with or without disabilities. Find out more about chatting with them
or calling them at this
link.

Steps to contact chat support.

Step 1. Visit the site by
clicking on this link. On the top right corner, you will find a ‘Sign In’. Sign in with same account you use on your phone. Note : The link will take you to the US site. Even if you are from another country, do not worry about it.



Step 2. Select the phone platform – windowsphone 7 or windowsphone 8. This is very important. If you are not sure about your platform, go to Settings > About on your phone. This will you give you the platform details.



Step 3. Under ‘Category’, select Billing + Payment (Store), from the drop down list.



Step 4. Then select ‘Contact Us’



Step 5. You should now be in the page that says ‘Chat’. Press the big blue button to start chatting with a support person. Note - It is possible that the button might show up in red colour. Every time the author of this wiki tried
the chat support, the button is always blue.