Windows 10: Chat with an agent on Window Network Diagnostic

I want to chat with an agent about Window Network Diagnostic . Find one that know to speak Vietnamese

:)

 

network diagnostic tool

Windows 7 has a built-in "network diagnostic tool." You don't need to install it.

Perhaps you should explain ...

1. What "MS diagnostic tool" you're referring to, including where you found a reference to that tool
   
2. The details of the network problem you're trying to diagnose
   
3. The complete text of the error message you get when you try to run the "MS diagnostic tool"

 

desktop agent tray error message in windows 10

I tried the following suggestion. When I got to step 4, the list provided no checkmarks to uncheck and the icon for Desktop Agent Tray was a checkmark in a yellow circle. nothing happened when I clicked on the yellow circle with the checkmark. the title
on the list was Desktop Agent Tray(2) Clicking on the title opened a title beneath the Desktop Agent Tray (2) which did not have the (2)

the publisher of both titles was CenturyLink Inc and the status for the entry with the (2) was enabled and the status of the other entry was blank. Changing the status to disabled did nothing. the Start up impact was listed as high. There was another
entry under the two Desktop Agent Tray titles There was an icon then Dw20 with a high start up impact. No where was there a place to uncheck or delete. So far the box which lists the error disappears and there seems to be no problem. I just wonder why
it is there,



Hi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

Desktop Tray Agent is a program used by Qwest to update their installer when setting up DSL (Digital Subscribers Line) based connections to computers. I suggest you to follow the steps below and check for the status:

• Press Windows key + R, type msconfig.
• Go to Startup tab.
• Click on Open Task Manager.
• Uncheck Desktop Agent Tray from the list.
• Click on Apply and OK.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

online chat agent

Did microsoft remove the feature to chat with someone online? I only get the virtual agent or phone numbers.