Windows 10: Child account but not a child

Discus and support Child account but not a child in Windows 10 Gaming to solve the problem; HiThe date of birth on my account is incorrect. I am listed as a child but I am an adult. I tried to add a friend as a family member in order to unlock... Discussion in 'Windows 10 Gaming' started by Mariama Keita, Nov 27, 2024.

  1. Child account but not a child


    HiThe date of birth on my account is incorrect. I am listed as a child but I am an adult. I tried to add a friend as a family member in order to unlock my email, and then change my date of birth, but it doesn't seem to have worked. The date of birth may have changed although I can't tell, but I'm still listed as a child.I went on the chat with a Microsoft employee and I was on for over an hour and she couldn't fix it, and told me to come to this forum instead. Please help.

    :)
     
    Mariama Keita, Nov 27, 2024
    #1

  2. Child account

    I did set up a Child account, I did fallow all the steps window ask, the account say that the child is in the family, when I tried to log, give me the message "The Profile Service service Failed The Sign-in. User Profile cannot be loaded".

    Answering your questions:

    • Did you make any changes to the child account prior to the issue? No, I did not make any changes.
    • Since when you are facing this issue? Right from the start. I never got to login.
    • Are you able to login with other child accounts on the computer? No
    I suggest you to restart the computer once and check if you are able to login to the computer. I did, the same problem, I do not have any problem with my account or my wife.

    Thank you for your help.

    David.
     
    David EDongo Sr, Nov 27, 2024
    #2
  3. Jan123 Win User
    Child Account Get Greyed Out

    Thanks for the suggestion, but I did the following instead.

    I have another laptop, 2 weeks old, with Windows 10 Home on it.

    On that one, I tried the same steps with the child account, and got the exact same results.
     
    Jan123, Nov 27, 2024
    #3
  4. Child account but not a child

    Child accounts


    Does anyone use child accounts on Windows 10? We have multiple user logins and one of these is a child account. Our son is not actively using it as he is a bit young but thought I'd get it setup. Trouble is unlike the adult accounts it is really frustrating to use with edge. It's as if the MS servers (for child reports on their activity) are at play seriously delaying it on launch. It can take 30 secs to a minute to become usable. Deleting the child acc and recreating makes no difference. All our adult accounts are great, work brilliantly as a mix of standard and admin users. Store can also be slow to launch too on his child account
     
    Scottyboy99, Nov 27, 2024
    #4
Thema:

Child account but not a child

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