Windows 10: Child account keeps asking for parent permission even after I responded to the email

Discus and support Child account keeps asking for parent permission even after I responded to the email in User Accounts and Family Safety to solve the problem; My son gets the warning that he needs to ask permission to access site xyz.whatever, yet when I respond to the email to ALLOW, the warning persists on... Discussion in 'User Accounts and Family Safety' started by b. kiko, May 18, 2021.

  1. B. KIKO
    b. kiko Win User

    Child account keeps asking for parent permission even after I responded to the email


    My son gets the warning that he needs to ask permission to access site xyz.whatever, yet when I respond to the email to ALLOW, the warning persists on his computer. I've tried clearing cache etc. Please help.

    :)
     
    b. kiko, May 18, 2021
    #1
  2. RUSS MICHAELS
    Russ Michaels Win User

    Child account keeps asking for parent permission

    We are not able to access to my sons Microsoft account.

    Every time we do, it asks for parental permission. I go through the steps, I give all the permission, then it does it again, and again, and eventually, it will just give below error.

    If I try again, the same thing happens.

    I have tried this on multiple computers and multiple browsers, same issue.

    Removing him from my family doesn't help.

    There seems to be some inherent problem with Microsoft child accounts, as I have created 10+ different accounts for him, and end up having the same issue every time.

    Microsoft support are no help at all, we just go round and round in circles repeating the same steps indefinitely, while they refuse to read previous replies or accept that we have already done it 20 times before. Thus why I have had 10+ different accounts.

    does anyone have any idea how to solve this?

    Something's not working

    It's us, not you.

    TraceId: Kap2c1bzCUOqEHux.27.42.27
     
    Russ Michaels, May 18, 2021
    #2
  3. RUSS MICHAELS
    Russ Michaels Win User
    Child account keeps asking for parent permission

    my children's accounts have been added as children, mine and my wife's accounts are the adults.

    The adult accounts manage the child accounts, set permissions, restrictions etc, you need an adult account to do this.
     
    Russ Michaels, May 18, 2021
    #3
  4. RUSS MICHAELS
    Russ Michaels Win User

    Child account keeps asking for parent permission even after I responded to the email

    Child account keeps asking for parent permission

    This finally resolved now. I spoke to someone in Microsoft billing, and they did something so that it allowed to choose my existing card instead of forcing me to enter a new one, so Iw as able to get past the step.

    Now I just need to figure out why my own account and my wife's account also keeps telling us we need to get help from a parent to authorise ourselves and supposedly fix a problem with our account.

    Any ideas?
     
    Russ Michaels, May 18, 2021
    #4
Thema:

Child account keeps asking for parent permission even after I responded to the email

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