Windows 10: Child Acivity Report not in English

Hi,


I recently set up an account for my kid and enabled the activity report and time limits.


My problem now is that both the activity report and requests for additional time emails are sent by Microsoft in Spanish and not English.


I have scoured the settings for both his and my accounts but found no way to change this.


Does anyone here know how to do this?


Thank you!


Carlos

:)

 

Child Activity Report

Hello Tareq,

Let's determine the cause of the issue. To get started, I'd like to get the following information:

• Is this your first time to encounter this issue? If so, did you make any changes to your account or to your computer prior to this?
• Which email address did you use when you've set up the Family Safety?

To make sure, I suggest that your follow these steps and see if it helps:

• Go to account.microsoft.com/family
  and sign in with your Microsoft account.
• Find your child's name and select Activity.
• If Activity reporting is turned Off, use the switch to turn it
  On.

Note: If you don't want to get weekly activity reports in your email, but still want to see your child's online activity, switch Email me weekly reports from On to Off.

We're looking forward to your response.

 

Child activity reporting

Thank you for the response.

Let's update the privacy settings on your child's device to get accurate usage data report of websites visited, refer to the steps below:

• On the child's device, press the Windows key to launch the Start menu.
• Go to Settings, then click Privacy, then click Feedback & diagnostics.
• Under Diagnostic and usage data, make sure the level is set to Enhanced or Full. If it's set to Basic, child activity will not be reported.

Kindly give us an update on how it goes and we will be glad to assist you further.

 

Child activity reporting

Hello,

You might be facing this issue due to the account is not configured properly.
Kindly refer to the steps below on how to reconfigure your
Family Safety feature for your Windows 10 device.

To remove a child

• From a web browser, go to
  http://account.microsoft.com/family and sign in with the Microsoft account of an adult in the family.
• To remove a child, choose Remove at the top of the section labeled
  Select a child to view or edit their settings.
• Select the person you want to remove from the family.
• Select the Remove button that appears when you've chosen the person to remove.

To add a child to your family

• Sign in at
  account.microsoft.com/family.
• If this is your first time setting up a family, select Add a child.
  
  If you've already added child accounts to your family, go to Select a child to view or edit their settings and then select
  Add.
• Enter your child's email address and select Send invite. If your child doesn't have an email address, select
  Create a new email address for your child and follow the instructions on the screen.
  

If the suggestion above doesn't work, feel free to post back so we can further troubleshoot.