Windows 10: Child activity reporting not working properly.

Hi,My child is using a Windows 10 PC with his microsoft account. He has a time limitation of 2 hour/day, and I've been receiving usage time reports on my Android Family Safety app. In the past few days, the app stopped tracking his PC activity even though he's been using it regularly. In the Microsoft Family Safety site a similar phenomenon is observed, in which it is indicated that the PC was not used: The time restrictions still work, and he's required to ask for additional time if the time limit is reached.I went through his account settings, and it seems everything is in order. I'd appreci

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Child Activity Report

Hello Tareq,

Let's determine the cause of the issue. To get started, I'd like to get the following information:

• Is this your first time to encounter this issue? If so, did you make any changes to your account or to your computer prior to this?
• Which email address did you use when you've set up the Family Safety?

To make sure, I suggest that your follow these steps and see if it helps:

• Go to account.microsoft.com/family
  and sign in with your Microsoft account.
• Find your child's name and select Activity.
• If Activity reporting is turned Off, use the switch to turn it
  On.

Note: If you don't want to get weekly activity reports in your email, but still want to see your child's online activity, switch Email me weekly reports from On to Off.

We're looking forward to your response.

 

Child activity reporting

Thank you for the response.

Let's update the privacy settings on your child's device to get accurate usage data report of websites visited, refer to the steps below:

• On the child's device, press the Windows key to launch the Start menu.
• Go to Settings, then click Privacy, then click Feedback & diagnostics.
• Under Diagnostic and usage data, make sure the level is set to Enhanced or Full. If it's set to Basic, child activity will not be reported.

Kindly give us an update on how it goes and we will be glad to assist you further.

 

Family activity report

Hi Javier,

There are ways on how to manage activity reporting for your child. To configure your account settings, here are the steps:

• Go to the account.microsoft.com/family site at Microsoft on any PC
• Then sign-in
• Open Settings
  
• Tap on the Accounts icon
• Click on Family and other users on the left side
• Chose Manage family settings online
• Check recent activity link for the child's account

Turn On and Manage Activity Reporting for Child

• Click on Recent activity on the left side, and turn on Activity reporting.
• Check or uncheck to Email weekly reports to me for what you want.
• Under Web browsing, Apps and games etc., you can view your child's recent activity for each one, tap on Change settings
  
• Then set allowed times to manage them, and to block any apps and games.

To Turn Off Activity Reporting for your Child, just tap on Recent activity on the left side, and turn off Activity reporting on the right side.

Get back to us if the steps won't work.