Windows 10: Child Computer locked within Screen Time

Hi Microsoft SupportI am based in Malaysia. I set my child's screen time every day, from 7 am until 10 pm Weekday, and 10 am until 6 pm Weekend. However, my child computer is often locked within the screen time and informed only the next day. This needs me to unlock and set the extended hours for them. Example: Saturday 17th July morning at 10 am, my child tries to log on to the PC, the Windows informed to only log on the next day 18th July.The funny thing is that my Family Safety Child Screen Time shows that my child already spent 11 hours 22 minutes on Saturday when Saturday begins.M

:)

 

Child request to extend screen time not received. Child locked out of computer.

This main issue of my child being locked out of the computer was solved.

However, it appears that screen time and parental controls won't apply to him but they do apply to my other child.

It did work before. It appears that this started to malfunction about the time I added my second child to our Family.

Second child's parental controls to limit screen time are positive function and I'm able to receive screen time extension requests and execute them.

First child parental controls don't work and he does not need to request screen time extensions despite that I have screen time limits clearly activated in his profile along with blocked websites.

It would be great if this issue could be solved. It helps me keep my kids and myself cognisant of the amount of screen time they receive.

 

How to revoke extra screen time provided to child

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you want to revoke the extra time that you have provided to your child. Currently, there is no option to revoke or undo the time extension that has been provided.

However, you can go ahead and change the time limit that your child has to access the device and check if that makes a difference. Please follow the steps mentioned below:

1. Login to
   https://login.live.com with the Microsoft account.
   
2. Click on Family.
   
3. Under your child account, click on Screen time.
   
4. Now, you can change the screen time that has been assigned to your child.
   

Also, I suggest you to provide your valuable feedback in Feedback hub so that the developing team can review your suggestions. To provide your feedback, please refer to the article
Send feedback to Microsoft with the Feedback Hub app.

Hope it helps.

Nikhar Khare

Microsoft Community - Moderator

 

Family Child Protection Screen Time reports wrong time

Hi,

Setting up screen time helps you manage and monitor your kids time on the computer. We suggest checking this
thread that was answered by Amit(Kumar) for the troubleshooting steps on how to correct screen
time reports.

Let us know if you need further assistance.